In this paper, we observe an undergoing transformation in the qualification of the processes of emergence that we call ‘innovation’. First conceived in the industrial mode defined by Schumpeter within the consumer economy context, innovation has now acquired a more general meaning and has been transformed in the understanding of collective action. Against the backdrop of transformations in the industrial reality, the crisis of desire in consumer societies, and the impoverishment of the imaginary, ‘social innovation’ appears to be a new (...) form of imaginary institution of society in the definition that Cornelius Castoriadis gave to this expression. The semantic enrichment of the notion of innovation allows us to glimpse a new framework for the ethics of innovation, which needs to be interpreted from the perspective of the age of transitions. (shrink)

Technological innovation is almost always investigated from an economic perspective; with few exceptions, the specific technological and social nature of innovation is often ignored. We argue that a novel way to characterise and make sense of different types of technological innovation is to start considering uncertainty. This seems plausible since technological development and innovation almost always occur under conditions of uncertainty. We rely on the distinction between, on the one hand, uncertainty that can be quantified (e.g. probabilistic risk) and, on (...) the other, deep forms of uncertainty that may resist the possibility of being quantified (e.g. severe or fundamental uncertainties). On the basis of these different ingredients of uncertainty in technological innovation, we propose a new taxonomy that reveals the technological nature of innovation. Unlike previous taxonomies employed to handle different types of technological innovations, our taxonomy does not consider the economic value of innovation alone; it is much more oriented towards societal preferences and forms of technological uncertainty. Finally, we investigate the coherence of our proposal with the dual nature of technological artefacts, showing that innovation can be grounded on structural and functional factors and not just on economic ones. (shrink)

Multistability—the plurality of meanings of technological artifacts—is an emancipatory phenomenon insofar as it allows the user to freely appropriate the object according to his or her interests, even against the will of the designer. The objective of this article is to show how the trend to connect physical and digital artifacts to the Internet poses a danger to the freedom that there is in multistability. By reducing the traditional separation between the artifact and the designer, the connection of the artifact (...) to the Internet allows the designer to continually modify the software that governs or constitutes it, which involves a relative loss of power for the user to determine its meaning. This change, in favor of the designer in the correlation of power among the actors—designer, artifact, and user—from whose interplay the meaning of artifacts arises, favors concentric stabilities and hinders eccentric ones with respect to the will of the designer. Thus, we should rethink the truth value of the designer fallacy, that is, the claim that the meaning of artifacts is determined only by the designer. From a political point of view, the remote control of artifacts and their multistability is an effective pedagogical tool to educate human beings in a time in which texts, according to Sloterdijk, no longer serve this function. (shrink)

When we use secure computer systems, we engage with carefully orchestrated and ordered interactions called “security ceremonies”, all of which exist to assure security. A great deal of attention has been paid to improving the usability of these ceremonies over the last two decades, to make them easier for end-users to engage with. Yet, usability improvements do not seem to have endeared end users to ceremonies. As a consequence, human actors might subvert the ceremony’s processes or avoid engaging with it. (...) Here, we consider whether beautification could be one way of making ceremonies more appealing. To explore beautification in this context, we carried out three studies. Study 1 surveyed 250 participants to derive a wide range of potential dimensions of “beautiful ceremonies”. These statements were sorted into dominant themes and converted into statements, which fed into the second study, with 309 respondents, to reveal the dominant dimensions constituting beauty. Study 3 asked 41 participants to carry out a Q-sort, which revealed the ways that people combine the identified dimensions when characterising security ceremonies as “beautiful”. These studies have allowed us to pin down the perceived dimensions of beauty in the context of security ceremonies, and also to understand how people combine these dimensions in different ways in judging security ceremonies to be beautiful, confirming the old adage of beauty being “in the eye of the beholder”. We conclude by highlighting the constraints imposed by the overarching requirement for security to be maintained in the face of any usability improvements and beautification endeavours. (shrink)