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  1. The Reality of the Employees Performance in the Palestinian Cellular Telecommunications Company (Jawwal).Abdalqader A. Msallam, Amal A. Al Hila, Wasim I. Al-Habil, Samy S. Abu-Naser & Mazen J. Al Shobaki - 2019 - International Journal of Academic Accounting, Finance and Management Research (IJAAFMR) 12 (2):9-19.
    The aim of this study was to identify the reality of the performance of the employees in The Palestinian Cellular Telecommunications Company (Jawwal), and to find the differences between the views of the study sample on the variables of the study according to the variables (age, scientific qualification, field of work and years of service). To achieve the objectives of the study, a questionnaire was designed and developed to measure the variables of the study applied to the company's 70 employees. (...)
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  • Decision Support Systems and its Role in Developing the Universities Strategic Management: Islamic University in Gaza as a Case Study.Mazen J. Al Shobaki & Samy S. Abu Naser - 2016 - International Journal of Advanced Research and Development 1 (10):33-47.
    This paper aims to identify the decision support systems and their role on the strategic management development in the Universities- Case Study: Islamic University of Gaza. The descriptive approach was used where a questionnaire was developed and distributed to a stratified random sample. (230) questionnaires were distributed and (204) were returned with response rate (88.7%). The most important findings of the study: The presence of a statistically significant positive correlation between the decision support systems and strategic management in the Islamic (...)
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  • The Impact of the Strategic Orientations on Crisis Management Agency, International Relief in Gaza.Mazen J. Al Shobaki, Youssef M. Abu Amuna & Wael Badah - 2016 - Al-Azhar University, Gaza:1-34.
    The research aims to identify the impact of the strategic orientations (Vision, Mission, goals) on crisis management agency, international relief in Gaza, the researchers used the descriptive and analytical approach and a survey for collection data, amounted to community size (881), and the study sample (268), and the sample was a stratified random. SPSS program used for entry, processing and analysis of data. The most important findings of the study: The results showed that the organization develop a clearly written vision, (...)
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  • Computerized Management Information Systems Resources and Their Relationship to the Development of Performance in the Electricity Distribution Company in Gaza.Samy S. Abu Naser & Mazen J. Al Shobaki - 2016 - EUROPEAN ACADEMIC RESEARCH 4 (8):6969-7002.
    This paper aims to identify computerized management information systems resources and their relationship to the development of performance in the Electricity Distribution Company in Gaza. This research used two dimensions. The first dimension is computerized management information systems and the second dimension the Development of Performance. The control sample was (063). (360) questioners were distributed and (306) were retrieved back with a percentage of (85%). Several statistical tools were used for data analysis and hypotheses testing, including reliability correlation using Cronbach’s (...)
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  • KM Maturity Factors Affecting High Performance in Universities.Samy S. Abu Naser, Mazen J. Al Shobaki & Youssef M. Abu Amuna - 2016 - International Journal of Information Technology and Electrical Engineering 5 (5):46-56.
    This paper aims to measure Knowledge Management Maturity (KMM) in the universities to determine the impact of knowledge management on high performance. This study was applied on Al-Quds Open University in Gaza strip, Palestine. Asian productivity organization model was applied to measure KMM. Second dimension which assess high performance was developed by the authors. The controlled sample was (306). Several statistical tools were used for data analysis and hypotheses testing, including reliability Correlation using Cronbach’s alpha, “ANOVA”, Simple Linear Regression and (...)
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  • Computerized MIS Resources and Their Relationship to the Development of Performance in the Electricity Distribution Company in Gaza.Samy S. Abu Naser & Mazen J. Al Shobaki - 2016 - EUROPEAN ACADEMIC RESEARCH 4 (8):1-22.
    This paper aims to identify computerized management information systems resources and their relationship to the development of performance in the Electricity Distribution Company in Gaza. This research used two dimensions. The first dimension is computerized management information systems and the second dimension the Development of Performance. The control sample was (063). (360) questioners were distributed and (306) were retrieved back with a percentage of (85%). Several statistical tools were used for data analysis and hypotheses testing, including reliability correlation using Cronbach’s (...)
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  • The Reality of the Application of E-DMS in Governmental Institutions - an Empirical Study on the PPA.Mazen J. Al-Shobaki, Samy S. Abu-Naser & Mohammed Khair I. Kassab - 2017 - International Journal of Engineering and Information Systems 1 (2):1-14.
    The research aims to identify the status of the application of electronic document management system in governmental institutions – the study was applied on the Palestinian Pension Agency. The population of this study is composed of all employees in the Palestinian Pension Agency. In order to achieve the objectives of the study, the researchers used the descriptive and analytical approach, through which try to describe the phenomenon of the subject of the study, analyze the data and the relationship between the (...)
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  • Usage Degree of the Capabilities of DSS in Al-Aqsa University of Gaza.Mazen J. Al-Shobaki & Samy S. Abu-Naser - 2017 - International Journal of Engineering and Information Systems (IJEAIS) 1 (2):33-47.
    Abstract— This study aimed to identify the degree of use of the capabilities of decision-support systems in Palestinian institutions higher education, Aqsa University in Gaza - a case study. The study used a analytical descriptive approach, and the researchers used the of questionnaire tool to collect the data, the researchers using stratified random sample distributed (150) questioners to the study population and (126) was obtained back with rate of 84%. The study showed that the most important results are: that senior (...)
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  • The Relationship Between Performance Standards and Achieving the Objectives of Supervision at the Islamic University in Gaza.Ashraf A. M. Salama, Mazen Al Shobaki, Samy S. Abu-Naser, Abed Alfetah M. AlFerjany & Youssef M. Abu Amuna - 2018 - International Journal of Engineering and Information Systems (IJEAIS) 1 (10):89-101.
    The aim of the research is to identify the relationship between the performance criteria and the achievement of the objectives of supervision which is represented in the performance of the job at the Islamic University in Gaza Strip. To achieve the objectives of the research, the researchers used the descriptive analytical approach to collect information. The questionnaire consisted of (22) paragraphs distributed to three categories of employees of the Islamic University (senior management, faculty members, their assistants and members of the (...)
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  • The Role of Measuring and Evaluating Performance in Achieving Control Objectives- Case Study of "Islamic University".Mazen J. Al Shobaki, Samy S. Abu-Naser, Ashraf A. M. Salama, Abed Alfetah M. AlFerjany & Youssef M. Abu Amuna - 2018 - International Journal of Engineering and Information Systems (IJEAIS) 2 (1):106-118.
    The study aimed to identify the role of measuring and evaluating performance in achieving the objectives of control and the performance of the job at the Islamic University in Gaza Strip. To achieve the objectives of the research, the researchers used the descriptive analytical approach to collect information which is the questionnaire that consisted of (22) phrases were distributed to three categories of employees of the Islamic University (Faculty Members and Their Assistants, Members of the Administrative Board, Senior Management). A (...)
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