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  1. Quality of Services and Its Role in Enhancing Strategic Flexibility in Non-Governmental Hospitals.Zahi O. Abu-Nahel, Wafiq H. Alagha, Mazen J. Al Shobaki, Samy S. Abu-Naser & Suliman A. El Talla - 2020 - International Journal of Academic Accounting, Finance and Management Research(IJAAFMR) 4 (10):38-56.
    Abstract: The study aimed to determine the quality of services and its role in enhancing strategic flexibility, from the point of view of the internal beneficiary in non-governmental hospitals in Gaza Strip. The study relied on the descriptive and analytical approach, and the questionnaire was designed as a tool to collect data and consisted of (39) items, and the researchers used the comprehensive survey method, and the number of the study population was (536) individuals, where (434) questionnaires were retrieved, and (...)
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