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  1. Everyday Talk on Twitter: Informal Deliberation About (Ir-)responsible Business Conduct in Social Media Arenas.Daniel Lundgaard & Michael Etter - 2023 - Business and Society 62 (6):1201-1247.
    Recent research has damped initial promises for democratic deliberation in social media arenas. Empirical studies find only low degrees of direct reciprocal interaction among participants, a lack of consensus orientation, and accelerated forms of communication that fail to meet traditional ideals of deliberation. In line with recent literature, we argue that traditional deliberative ideals are too narrow to embrace the potential contribution of social media for deliberation about (ir-)responsible business conduct. Instead, we propose to conceptualize social media as arenas for (...)
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  • Affects in Online Stakeholder Engagement: A Dissensus Perspective.Itziar Castelló & David Lopez-Berzosa - 2021 - Business Ethics Quarterly:1-36.
    A predominant assumption in studies of deliberative democracy is that stakeholder engagements will lead to rational consensus and to a common discourse on corporate social and environmental responsibilities. Challenging this assumption, we show that conflict is ineradicable and important and that affects constitute the dynamics of change of the discourses of responsibilities. On the basis of an analysis of social media engagements in the context of the grand challenge of plastic pollution, we argue that civil society actors use mobilization strategies (...)
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