This case study, involving in-depth interviewing with 60 employees and an extensive newspaper analysis, illuminates that public discourse in and around the lived experience of job loss is not only minimal, but that there are discursive mechanisms that deflect attention away from the interests of the human beings facing unemployment. Discursive control as a focus of critical organizational communication scholarship provides the context for exploring the data. Silence and false information emerge in all of the discourse communities as mechanisms of (...) control. A third mechanism labeled as discursive deflection is identified as a means by which discourse communities with organizational power and the ability to shape public perceptions of the closing deflect attention away from the interests of the low-wage workers. Considerations for future critical organizational scholarship are offered. (shrink)

A campaign to pass city council resolutions opposing an American invasion of Iraq in the Fall of 2002 and Spring of 2003 provided an opportunity to examine contrasting styles of public argument. This paper examines an extensive set of news and editorial articles as well as the actual deliberations before city councils. An argument’s style constructs a relationship between the speaker, audience, and issue through the strategic use of language. Two conflicting styles of argument were apparent in these deliberations: a (...) protest style and a dissent style. Each style operated within a different normative frame that managed tensions between unity and division, participation and its lack, and inclusive and exclusive reasoning. While protest and dissent styles conflict, each frames important relationships for public discourse and deliberation. (shrink)