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  1. Managing miànzi in Mandarin Chinese talk-in-interaction: A nonverbal perspective.Ping Yang - 2010 - Semiotica 2010 (181):179-223.
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  • Validation of a Measure of Chinese Outpatients’ Satisfaction in the Taiwan Setting.O. Stanworth James, Hsu Ryan Shuwei & A. Warden Clyde - 2017 - Inquiry: The Journal of Health Care Organization, Provision, and Financing 54:004695801668897.
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