The growing presence of smart devices in our lives turns all of society into something largely unknown to us. The strategy of demanding transparency stems from the desire to reduce the ignorance to which this automated society seems to condemn us. An evaluation of this strategy first requires that we distinguish the different types of non-transparency. Once we reveal the limits of the transparency needed to confront these devices, the article examines the alternative strategy of explainable artificial intelligence and concludes (...) with the idea that these types of complex realities exceed individual capacities and are only comprehensible in a collective fashion. (shrink)

Algorithms and data-driven technologies are increasingly being embraced by a variety of different sectors and institutions. This paper examines how algorithms and data-driven technologies, enacted by an organization like Facebook, can induce similarity across an industry. Using theories from organizational sociology and neoinstitutionalism, this paper traces the bureaucratic roots of Big Data and algorithms to examine the institutional dependencies that emerge and are mediated through data-driven and algorithmic logics. This type of analysis sheds light on how organizational contexts are embedded (...) into algorithms, which can then become embedded within other organizational and individual practices. By investigating technical practices as organizational and bureaucratic, discussions about accountability and decision-making can be reframed. (shrink)