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  1. Le recours aux approches réflexives dans les métiers relationnels : modélisation des conceptions de la réflexivité.Isabelle Chouinard & Jessie Caron - 2015 - Revue Phronesis 4 (3):11-21.
    The tertiary industry development has increased researches on service relationship and professional skills needed in relational professions. Universities and education fields have also adapted their programs to ensure students acquire these new skills. However, knowledge on the topic is still incomplete. At the same time, professions are required to rationalize their outputs. To meet this requirement, the use of reflexive approaches has become common. Despite the increase of these approaches, few data are available on how they are conceived and used. (...)
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