Switch to: References

Add citations

You must login to add citations.
  1. Trust in Crises and Crises of Trust.Jonathan H. Marks - 2023 - Hastings Center Report 53 (S2):9-15.
    During times of crisis, institutions tend to focus on maintaining or restoring public trust, as well as on measures to insulate themselves (and their leadership) from potential legal liability. This is because institutions reflexively turn to lawyers, risk managers, crisis consultants, and public relations firms that focus on what they euphemistically call the “optics.” In this essay, I highlight the vital importance of addressing underlying reasons for an institution's loss of public trust—in particular, the loss (or erosion) of its integrity (...)
    Download  
     
    Export citation  
     
    Bookmark   1 citation  
  • Physician Perspectives on Building Trust with Patients.Jessica Greene & Daniel Wolfson - 2023 - Hastings Center Report 53 (S2):86-90.
    Prior research has documented how important it is to patients to be able to trust their physicians. In this essay, we introduce physician perspectives on the importance of earning patients’ trust. We conducted twelve semistructured interviews in late 2022, eleven with physicians and one with a patient‐experience expert. Physicians described earning patients’ trust as crucial for working effectively with patients, with several saying that it was as important as having medical knowledge. Physicians also expressed that feeling a patient trusting them (...)
    Download  
     
    Export citation  
     
    Bookmark