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  1. “That’s just Future Medicine” - a qualitative study on users’ experiences of symptom checker apps.Regina Müller, Malte Klemmt, Roland Koch, Hans-Jörg Ehni, Tanja Henking, Elisabeth Langmann, Urban Wiesing & Robert Ranisch - 2024 - BMC Medical Ethics 25 (1):1-19.
    Background Symptom checker apps (SCAs) are mobile or online applications for lay people that usually have two main functions: symptom analysis and recommendations. SCAs ask users questions about their symptoms via a chatbot, give a list with possible causes, and provide a recommendation, such as seeing a physician. However, it is unclear whether the actual performance of a SCA corresponds to the users’ experiences. This qualitative study investigates the subjective perspectives of SCA users to close the empirical gap identified in (...)
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  • “Many roads lead to Rome and the Artificial Intelligence only shows me one road”: an interview study on physician attitudes regarding the implementation of computerised clinical decision support systems.Sigrid Sterckx, Tamara Leune, Johan Decruyenaere, Wim Van Biesen & Daan Van Cauwenberge - 2022 - BMC Medical Ethics 23 (1):1-14.
    Research regarding the drivers of acceptance of clinical decision support systems by physicians is still rather limited. The literature that does exist, however, tends to focus on problems regarding the user-friendliness of CDSS. We have performed a thematic analysis of 24 interviews with physicians concerning specific clinical case vignettes, in order to explore their underlying opinions and attitudes regarding the introduction of CDSS in clinical practice, to allow a more in-depth analysis of factors underlying acceptance of CDSS. We identified three (...)
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