In spite of incomplete knowledge we are permanently forced to act in complex real-life situations. First, a modern concept of information, the non-trivial transition from information to knowledge, patterns of missing knowledge, and the concept of perspective notions are studied. The main sections review some guidelines for action under incomplete information. A modern view of the concepts of holism and wholeness reveals that (in contrast to some critics) general system theory does not require any metaphysical assumption or previously accepted worldview. (...) The concepts of holism and wholeness, as well as general system theory, are well-founded, even under strict criteria. (shrink)