Artificial intelligence is presented as a set of tools with which we can try to come to terms with human problems, and with the assistance of which, some human problems can be solved. Artificial intelligence is located in its social context, in terms of the environment within which it is developed, and the applications to which it is put. Drawing on social theory, there is consideration of the collaborative and social problem-solving processes which are involved in artificial intelligence and society. (...) In a look ahead to the coming generations of highly parallel computing systems, it is suggested that lessons can be learnt from the highly parallel processes of human social problem-solving. (shrink)