The human-centred debate in Britain focuses on the idea of human-machine symbiosis, and the “Dialogue” debate in Scandinavia focuses on the deep understanding of human communication, through a process of inner reflection. Both of these debates provide a framework for the participatory design of AI systems.The emergence of “social Europe” creates the desirability for a sharing of social and cultural knowledge and resources among the citizens of Europe. This raises the possibility of exploiting the potential of new technology for the (...) distribution and transfer of knowledge and skill among the citizens of Europe whilst retaining the diversity of their cultures and languages. These issues of transfer have been the focus of many AI researchers who have been concerned with the design of AI systems for the education, training and welfare of disadvantaged citizens. It is suggested that central to such a transfer is the design of participatory learning systems which focus on the mediation and distribution of knowledge in diverse socio-cultural contexts.In this paper, the SEAKE Centre's projects, especially “Brighton Parosi”, and “Adult Literacy” are discussed to provide an insight into the concepts and practice of designing such participatory systems. The philosophy of these projects was rooted in the sharing of social and cultural experiences, through participatory learning. The development of the projects involved a process of exchange of language and culture in both formal and informal learning environments. For the Parosi Project social interaction was the central core for the exchange of cultural experiences and the language acquisition process. The Adult Literacy project built on the exchange process, and used the idea of the mediation of knowledge for the design of a knowledge based system. The design process developed by the above two projects could be described as a participatory design approach which builds upon and extends the human-machine symbiosis and dialogue approaches. (shrink)

Artificial intelligence is presented as a set of tools with which we can try to come to terms with human problems, and with the assistance of which, some human problems can be solved. Artificial intelligence is located in its social context, in terms of the environment within which it is developed, and the applications to which it is put. Drawing on social theory, there is consideration of the collaborative and social problem-solving processes which are involved in artificial intelligence and society. (...) In a look ahead to the coming generations of highly parallel computing systems, it is suggested that lessons can be learnt from the highly parallel processes of human social problem-solving. (shrink)

Silence resides in the gaps between the known islands of explicit knowledge. Rather than expecting to build systems with complete information, we take a human-centred approach. Individual citizens need to be active, engage in dialogue and be aware of the importance of tacit knowledge. As societies, we recognise the incompleteness and inconsistency of our discourse.

This article introduces the theme of the special issue, linking current concerns in European social and industrial relations policy with the research traditions covered byAI & Society. Human centredness, skill and technology, and the central importance of education and learning are emphasised as we build new development coalitions.

It is supposedly easier to connect with other human beings in the era of ubiquitous technology. Connecting requires action and an element of risk taking in a context of dynamic uncertainty and incomplete information. The article explores what is involved in developing sustainable connections. We reflect on the context of “Socially Useful Artificial Intelligence”, the focus of the first article in issue 1.1.1987 of AI & Society, and explore subsequent research in a changing world. The arguments are illustrated through an (...) account of the development of the Penny University, from a London coffee house to a potential international virtual institution. (shrink)

’Those who understand the underlying technology on which the modern business depends have a professional, social and moral obligation to look to the needs of their neighbours who lack that understanding’. Professor Ennals is a member of the Business Information Technology Research Unit of Kingston Business School, Kingston University, Kingston‐on‐Thames KT2 7LB, England, where he has shared in developing the new Business Information Technology degree.