Even if the concept of “community of persons” is more and more present, only a few studies with practical cases actually use it. This paper is based on the pragmatic constructivism epistemological paradigm and uses an autopraxeography method from a previous action research study. The case presented concerns part of a large business. At the beginning of our study, this organization experienced many conflicts. The intervention we implemented developed dialogues and built a community of persons. At the end of this (...) story, a new HR manager arrived and decided to stop what was previously implemented, putting an end to the dialogues and all of the collaboration that went along with them. This way of doing leads to fake productivity because it generates a lot of hidden costs. Thus, this case shows that a dialogue is necessary to build a community of persons, and vice versa. Otherwise, there are just associations of individuals. (shrink)