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  1. Moving Beyond “Facts Are Facts”: Managing Emotions and Legitimacy After a Fake News Attack.Marie Joachim, Itziar Castelló & Glenn Parry - forthcoming - Business and Society.
    Drawing upon case study research investigating the Irish Health Service Executive’s (HSE) response to a fake news attack on their human papillomavirus (HPV) vaccination campaign, we argue that responses to fake news should be analyzed from a legitimacy perspective. A model for emotional legitimacy management is proposed in which the HSE and a third-party collaborate to (a) connect with the emotional aspects of the issue; (b) leverage emotions to build vicarious legitimacy; (c) transfer the third-party’s legitimacy to the HSE; and (...)
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