In recent years, the contribution of various disciplines and professionals (i.e. from marketing, computer science, psychology and pedagogy) to museum management has encouraged the development of a new conception of museology. Specifically, psychology has affected the overall conception of museum and the visitors towards a more holistic vision of the museum experience as a complexity of memory, personal drives, group identity, meaning-making process, as well as leisure preferences. In this regard, psychological research contributes to advance the scientific knowledge about psychological (...) and social phenomena related to the visitor experience, as well as to design innovative technologies and future tourism services. The present contribution discusses the Socio-Cultural Activity Theory as a theoretical framework to conceptualize the museum visit as an activity mediated by the technology, and to better identify the factors shaping the interaction between the visitors and the technologies. To do so, a case study is presented: a qualitative research performed at the Ara Pacis Museum in Rome (Italy) to analyze the visitor experience of a tour that integrates augmented and virtual reality. Information derived from applying Activity Theory on visitors’ experience highlight the value of technology as mediating tool between the museum mission and the visitor experience, considering the interaction between visitors’ characteristics, museum environmental dimensions and technology’s features. (shrink)

The Children's Gallery in the Science Museum in London opened in December 1931. Conceived partly as a response to the overwhelming number of children visiting the Museum and partly as a way in which to advance its educational uses, the Gallery proved to be an immediate success in terms of attendances. In the Gallery, children and adults found historical dioramas and models, all of which aimed at presenting visitors with the social, material and moral impacts of science and technology on (...) society throughout history. Also, there were numerous working models with plenty of buttons to press, handles to turn and ropes to pull. Controversial visitor studies carried out in the 1950s revealed that the historical didacticism was more or less lost on the children who came to the Gallery. Consequently, the New Children's Gallery that opened in 1969 had to some extent abandoned the historical perspective in favour of combining instruction with pleasure in order to make the children feel that ‘science is a wonderful thing’. (shrink)

The dynamic constraint relaxation theory predicts crucial roles of the initial diversity and evaluation in creative problem-solving. We reported the experimental evidence supporting these predictions, using an insight problem. The experiments showed that the degrees of making different types of trials and the appropriate evaluation were closely related to individual differences in insight problem-solving, and that evaluation became more appropriate by making the problem-solving goal explicit. The review of the research in related fields showed that these experimental findings were in (...) congruent with the evidence obtained from different types of creative activities. (shrink)

In recent years there has been an increasing interest in museum studies in exhibitions on what is termed Difficult Matters —such as rape and mass murder—and how such exhibitions may evoke ethical change. This raises the question about the conditions on which such exhibitions can lead to an ethical change. By developing a conceptual framework this article contributes to museum studies on Difficult Matters demonstrating how vulnerability can work as a key concept in a relational pedagogical understanding of the conditions (...) for ethical change. Inspired by feminist ethics the article suggests that there is an “ambivalent potentiality” of the concept of vulnerability and forwards a double perspective on vulnerability as condition: vulnerability is inherent to the human condition and always situational. From this point of departure vulnerability is fleshed out as a key concept in museum pedagogy via pedagogical thinkers inspired by the philosopher Emmanuel Lévinas’ ethics. Concepts like heteronomy, incarnation, Face and Saying/Said are introduced to define vulnerability and the relation between exhibition and visitor is defined as a teaching–learning relation conditioned by vulnerability. Vulnerability is defined as openness to an encounter with the Other as being different, which is conditional of an ethical transformation of existing perceptions of self, others and the world. Finally, inspired by feminist philosophy a norm critical is introduced. It is argued that displaying Difficult Matters in order to evoke an ethical transformation museum professionals need consider critically the norms of vulnerability at play in particular situations. On this basis, the concept of vulnerability can serve as a lever for discussions on the pedagogy of exhibitions on Difficult Matters and the ethical responsibility of museum professionals in public museums in this regard. (shrink)

This chapter is written from the perspective of a practitioner and explores a range of paradoxes in museums and in the museological literature which may serve as starting points for conversations with philosophers. These include questions of definition and mission, intrinsic versus instrumental value, whether museums actively shape society or serve as a passive reflection, whether their main function is to produce liberating knowledge or express communal identities, whether traditional or progressive museums are the most ‘traditional’, whether museums are trying (...) to serve idealized or real visitors and, ultimately, whether museums are rational or ritual institutions. (shrink)

Museum professionalism remains an unexplored area in museum studies, particularly with regard to what is arguably the core generic question of a sui generis professional knowledge base, and its necessary and sufficient conditions. The need to examine this question becomes all the more important with the increasing expansion of the museum’s roles and functions. This paper starts by mapping out the policy and organizational context within which the roles of museums have expanded in the UK. It then situates the discussion (...) of museum professional knowledge within a cross-disciplinary matrix bearing on the question of what is professional about occupations classified—or classifiable—as professions. Against the backdrop of the current organizational context of the museum as well as theories of professional knowledge, it highlights the ways in which museum work, more specifically museography, poses a distinctive set of questions compared to other ‘professional’ fields; the paper thus homes in on the question of what it is that constitutes the uniqueness of museum professional knowledge in relation to museographic practice and the type of professional knowledge and expertise that can sustain it and enact its creative and educational potentials and affordances. (shrink)

Despite the growing sociological interest in the object, and the long-standing tradition in the humanities and social sciences concerned with the creation of art and artefacts, there is relatively little research about how people in ordinary day-to-day circumstances explore and respond to exhibits in museums and galleries. In this article, we address the conduct and interaction of visitors to museums and galleries and consider how they examine and experience objects and artefacts in collaboration with each other. In particular, we address (...) the ways in which one participant shapes, through gesture and talk, how those they are with look at and respond to exhibits. The article is based on the analysis of audio-visual recordings gathered in museums and galleries both in the UK and abroad. (shrink)

Fugue and chaos are used in their contemporary meaning. Elements of the fugue, albeit a ‎small number of universals, will be demonstrated in the area of visual and verbal colors. ‎Chaos dominates the internet, fashion, and everyday life. The visual and verbal colors are ‎differentiated and their communicative potential is indicated alongside the diachronic changes. The prototypes of colors are the interface between visual and verbal colors.‎.

The aim of this dissertation is to critically investigate and problematize how museum exhibitions on Difficult Matters, like war and sexual violence, can be designed in order to contribute to teaching-learning relations between museum and visitor, which may transform existing perceptions of self, others, and the world and evoke a deepened sense of responsibility in the viewers, i.e. an ethical transformation.Based on a hermeneutic phenomenological approach the study takes three paths to shed light on the above. 1) Investigating literature on (...) museum studies on New Museology and Difficult Matters on the basis of which the research maps out current problems of understanding the pedagogical and ethical potentials. 2) From conducting case studies of two specific exhibitions to make an in-depth examination of designing exhibitions on Difficult Matters and how these are related to contextual conditions. 3) Investigating pedagogical theoretical literature inspired by the philosopher Emmanuel Levinas and literature in feminist philosophy on ethics of vulnerability all closely linked to the case studies, the study develops a conceptual basis for understanding the practice of designing exhibitions on Difficult Matters. A main finding is that designing exhibitions on Difficult Matters is related to the condition of vulnerability and this demands a pedagogical perspective sensitive to the ethical implications of exhibition making. This is because evoking ethical transformation is conditioned by a teaching-learning relation, which inspires openness on the part of the visitor to an encounter with the other and her/his life-story as being different from existing perceptions - an openness which is defined by vulnerability. As a result, vulnerability is at the heart of exhibitions on Difficult Matters.The overall conclusion to be drawn from the study is that vulnerability is a key concept in museum pedagogy and that vulnerability is an ambivalent potentiality which must be addressed from a double perspective on vulnerability as being inherent to the human condition and dependent on the particular situation. Consequently, vulnerability calls for pedagogical considerations and ethical attention from museum professionals, when designing exhibitions on Difficult Matters. (shrink)

This paper discusses the educational significance of the national museum as a reminder of the nature of home and its relation to nostalgia. I contextualise the sense of home in various ways. First, the national museum materialises the nostalgic claim of ‘our’ history, the collective memory and identity, which is in some way or other mixed up with the personal memory. Second, it problematises the relation to home. Barbara Cassin’s question, ‘when are we ever at home?’, subtitle to her book (...) Nostalgia, expresses a puzzle that may be apparent both to those who have never left home and to those who have to leave their home for personal, social, or political reasons. In the light of Cassin’s book, the national museum comes to be seen in a contradictory way: it provides the ground and materialisation for the collective identity of a people, and it leaves open to something more disturbing. Yet this disturbance, if welcomed and embraced, is crucial to realising the educative importance of the museum in its contribution to the understanding of the human condition. (shrink)