While research on question–answer sequences has yielded important insights into the structures of responses and the actions they implement, the advising literature has illuminated how advice-giving may be resisted or avoided in certain institutional contexts. In this study, we examine the audio-recorded Q&A sections of applicant webinars delivered by a major philanthropic foundation in the United States, with a particular focus on the foundation representatives’ complex responses to audience members’ yes–no questions that seek specificity. Within a conversation analytic framework, we (...) show how the practice of going general is engaged to manage the demands of being helpful to the individual questioner without appearing to guarantee a particular outcome while foregrounding the foundation’s principles and priorities for the broader audience. Findings of this study may be useful for formulating recommendations for foundation representatives tasked with communicating effectively with potential grantees. (shrink)

This study, by means of conversation analysis, comprehensively illuminates the advisee’s acceptance of advice in Chinese phone-in counseling for family problems from the perspective of Epistemics, and reveals advisee’s type of management of the epistemic status relationship as well as the epistemic stances during executing the management. The study finds that the advisee tacitly approved of the asymmetric relationship of epistemic status between an adviser and himself/herself when accepting advice; that this type of relationship management can be executed through four (...) kinds of epistemic stances; that these stances actually reflect the advisee’s positioning of asymmetric relationship of knowledge distribution of both parties. This study investigates the acceptance of advice from the perspective of Epistemics, which can extend the theoretical perspective of the researches on responses to advice and give new illumination of the advisory interaction. (shrink)

Interactional functions of story-opening in everyday conversations across different languages have been widely examined in Conversation Analysis. However, there is a paucity in research on story-openings in institutional talk. This paper addresses this research gap by examining how story-opening contributes to advice-giving in doctoral research supervision. It draws on a data corpus of 57 storytelling sequences produced by six supervisors during 25 hours of video-recorded supervision meetings at an Australian university. The analysis shows that story-opening supports the on-going advice-giving activity (...) in two ways. First, it invokes the supervisor’s knowledge and experience, which functions to strengthen the advice under way. Second, it works toward building a joint understanding with the student, thereby serving the supervisor’s pursuit of the student’s acceptance of advice. These findings have significant implications for research on storytelling in institutional interaction, advice and supervision practices. (shrink)