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  1. Trust and Distrust Constructing Unity and Fragmentation of Organisational Culture.Johanna Kujala, Hanna Lehtimäki & Raminta Pučėtaitė - 2016 - Journal of Business Ethics 139 (4):701-716.
    While the coexistence of trust and distrust has been acknowledged in previous literature, the understanding of their connection with organisational culture is limited. This study examines how trust and distrust construct the unity and fragmentation of organisational culture. Productive working relationships can be characterised by high trust, but strong ties and high trust may also account for false organisational unity. This study shows that trust and distrust can co-exist and distrust may even increase trust in particular situations. Moreover, we describe (...)
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  • Transparency and Control in Email Communication: The More the Supervisor is Put in cc the Less Trust is Felt.Tessa Haesevoets, David De Cremer, Leander De Schutter, Jack McGuire, Yu Yang, Xie Jian & Alain Van Hiel - 2019 - Journal of Business Ethics 168 (4):733-753.
    The issue of trust has increasingly attracted attention in the business ethics literature. Our aim is to contribute further to this literature by examining how the use of the carbon copy function in email communication influences felt trust. We develop the argument that the use of cc enhances transparency—representing an important characteristic of workplace ethics—and hence promotes trust. We further argue that a downside of the cc option may be that it can also be experienced as a control mechanism, which (...)
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  • How Could You be so Gullible? Scams and Over-Trust in Organizations.Hervé Laroche, Véronique Steyer & Christelle Théron - 2019 - Journal of Business Ethics 160 (3):641-656.
    Trust is a key ingredient of business activities. Scams are spectacular betrayals of trust. When the victim is a powerful organization that does not look vulnerable at first sight, we can suspect that this organization has developed an excessive trust, or over-trust. In this article, we take over-trust as the result of the intentional production of gullibility by the scammer. The analysis of a historically famous scam case, the Elf “Great Sniffer Hoax,” suggests that the victim is made gullible by (...)
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