Open-source communities that focus on content rely squarely on the contributions of invisible strangers in cyberspace. How do such communities handle the problem of trusting that strangers have good intentions and adequate competence? This question is explored in relation to communities in which such trust is a vital issue: peer production of software (FreeBSD and Mozilla in particular) and encyclopaedia entries (Wikipedia in particular). In the context of open-source software, it is argued that trust was inferred from an underlying ‘hacker (...) ethic’, which already existed. The Wikipedian project, by contrast, had to create an appropriate ethic along the way. In the interim, the assumption simply had to be that potential contributors were trustworthy; they were granted ‘substantial trust’. Subsequently, projects from both communities introduced rules and regulations which partly substituted for the need to perceive contributors as trustworthy. They faced a design choice in the continuum between a high-discretion design (granting a large amount of trust to contributors) and a low-discretion design (leaving only a small amount of trust to contributors). It is found that open-source designs for software and encyclopaedias are likely to converge in the future towards a mid-level of discretion. In such a design the anonymous user is no longer invested with unquestioning trust. (shrink)

The growth of information acquisition, storage and retrieval capacity has led to the development of the practice of lifelogging, the undiscriminating collection of information concerning one’s life and behaviour. There are potential problems in this practice, but equally it could be empowering for the individual, and provide a new locus for the construction of an online identity. In this paper we look at the technological possibilities and constraints for lifelogging tools, and set out some of the most important privacy, identity (...) and empowerment-related issues. We argue that some of the privacy concerns are overblown, and that much research and commentary on lifelogging has made the unrealistic assumption that the information gathered is for private use, whereas, in a more socially-networked online world, much of it will have public functions and will be voluntarily released into the public domain. (shrink)

Ignorance of one’s privileges and prejudices is an epistemic problem. While the sources of ignorance of privilege and prejudice are increasingly understood, less clarity exists about how to remedy ignorance. In fact, the various causes of ignorance can seem so powerful, various, and mutually reinforcing that studying the epistemology of ignorance can inspire pessimism about combatting socially constructed ignorance. I argue that this pessimism is unwarranted. The testimony of members of oppressed groups can often help members of privileged groups overcome (...) their ignorance. This paper argues that a particular type of speaker’s trust—hopeful trust—can motivate hearers to become cognizant of their privilege and prejudice. I argue that hopeful trust is a powerful way of eliciting trust-responsiveness that can be an effective mechanism for challenging privilege and prejudice. To make this case, I draw on case studies of online attempts to challenge ignorance. While the problems of testimonial injustice, defensi... (shrink)