This paper examines whether social workers and other direct service practitioners can find utility in ethnomethodology despite or even because of the policy of “indifference”. Garfinkel, the father of ethnomethodology, sets out “ethnomethodological indifference” to insist that EM studies do not supplement, formulate remedies, develop humanistic arguments, or encourage discussions of theory. While at first blush such limits on EM might appear to be a barrier for most social workers this paper argues against first impressions. It is argued that EM (...) provides an important redirection for social work practice and research. Additionally, it is proposed that by approaching EM through Dorothy Smith’s Institutional Ethnography social workers can bridge Garfinkel’s quest for haeccities with extended social relations and actual courses of actions to find congruence between EM and accomplished professional practice. (shrink)

This paper examines whether social workers and other direct service practitioners can find utility in ethnomethodology despite or even because of the policy of “indifference”. Garfinkel, the father of ethnomethodology, sets out “ethnomethodological indifference” to insist that EM studies do not supplement, formulate remedies, develop humanistic arguments, or encourage discussions of theory. While at first blush such limits on EM might appear to be a barrier for most social workers this paper argues against first impressions. It is argued that EM (...) provides an important redirection for social work practice and research. Additionally, it is proposed that by approaching EM through Dorothy Smith’s Institutional Ethnography social workers can bridge Garfinkel’s quest for haeccities with extended social relations and actual courses of actions to find congruence between EM and accomplished professional practice. (shrink)

This paper examines the use of “literature” in research projects in Sociology and Library & Information Science and proposes that there are some limits to the programme of interdisciplinarity. The loci of considerations are found in literature review sections of published articles. “The literature” is an arbitrary term that refers to recognized and relevant collections of work according to context. Associating aspects of disciplinary work such as concepts, methods and writings, with Wes Sharrock’s ethnomethodological notion of “ownership”, affords analysis of (...) interdisciplinary research strategies. This in turn facilitates examination of how discipline or field-specific terms are put to use. This paper suggests that the use of sociological and ethnomethodological approaches within some disciplinary and interdisciplinary studies is questionable. The equivocal nature of “literature” use arises from attempts to fit “literature” to research projects, and from misunderstanding the internal logic of research app... (shrink)

This preface to the translation of Harvey Sacks, Emmanuel Schegloff, and Gail Jefferson’s paper “A Simplest Systematics for the Organization of Turn-Taking for Conversation” discusses the conceptual and methodological foundations of conversation analysis. It shows that conversation analysis, which embodies the program of primitive natural social science formulated by Harvey Sachs, offers a revolutionary approach to the study of social phenomena, based on detailed analysis of naturally occurring everyday interactions. While remaining closely related to Harold Garfinkel’s ethnomethodology, conversation analysis shows (...) how careful and detailed can be sociological descriptions that involve the discovery of general mechanisms of the production of single events of conversation or any other social practice. This approach, however, risks losing the original purpose of studying the local concerted work of mutual understanding by the participants in social situations. The accumulation of the descriptions of general mechanisms of interactions’ production and perception brings the tendency of formalization into conversation analysis: analysts tend to collect the instances and properties of already known “interactional techniques.” The article considers the importance of “Simplest Systematics" in terms of the development of original program of conversation analysis, and discusses the peculiarities of translation of conversation analysis’s key terms into Russian. (shrink)

We explore the relationship between ethnomethodology (EM), ethnography and the needs of managers and designers in industry, considering both ethnomethodological and industrial criteria of adequacy and explicating their relationship through the concept of “audience.” We examine a range of studies in this light, with a view to their possible candidacy as hybrid studies and identify three types of application of EM studies of work: market research, design, and business improvement. Application in the first of these fields we dub “anthropological,” in (...) that it consists in studying and reporting back on the ways of exotic people (customers). This is the application most commonly found in studies of computer supported co-operative work (CSCW). A second CSCW application, “technomethodology,” involves the introduction of EM concepts into the design process. A further application, dubbed “holding-up-a-mirror,” involves reporting back to members of a setting upon their own activities. We argue that technomethodology and holding-up-a-mirror both offer the possibility of creating hybrid disciplines. We consider the objection that improvement and design involve the introduction of value judgements that threaten the practice of EM indifference, arguing that action research can serve as a guarantee of unique adequacy (UA) by testing the researcher’s understanding as analysis in action in the setting. Furthermore, the standard of reporting required by the UA criterion contributes to the effectiveness of proposed solutions. (shrink)