Like some other human sciences, sociology has had a recurrent concern to clarify the ambivalent relationship between its professional accounts of social reality on the one hand and lay understandings of social reality on the other. Sociological ethnographers have claimed to accomplish this clarification by including in their accounts both direct representation and responsive interpretation of the vernacular voice of those human subjects whose actions and understandings comprise the focus of their inquiries. I briefly examine some of the practical and (...) textual strategies by which studies have accomplished this. I go on to note that the authenticity of ethnographic work has itself become a matter of dispute on the grounds of the ineradicable asymmetry between the professional voice of the researcher and the vernacular voice of research subjects. Drawing on work in literary theory, anthropology and feminist scholarship, a favoured solution to this problem has argued for the necessity of acknowledging the essentially dialogical character of the relationship between researchers and subjects and also of finding ways to make ethnographic texts reflect this character. This article draws attention to an alternative set of professional practices that prefer ‘co-construction’ to ‘dialogue’ as a term of art. Its use encourages and facilitates the close and detailed examination of the multiple ways in which subjects already speak of and for themselves and others within the local sites of their real-world activities. Studies of these matters accord the vernacular voice of human subjects renewed significance for sociological investigation as part of a radical ‘respecification’ of prior understandings of the proper relationship between vernacular and professional accounts of social reality. The article assesses the upshot of these claims for the current practice and future prospects of sociology as one of the human sciences. (shrink)

This paper presents an applied approach to conversation analysis in a setting comprising student dietitians and patients attending an outpatient clinic for heart disease and related disorders. In the first phase of the study interactions involving students deemed competent by supervisors were closely examined for distinctive configurations which could be attributed to satisfactory entry level practice. Reference was made to studies in similar settings and a particular emphasis was placed on the narrative structure for producing the diet history account. In (...) the second phase a different group of students were taught history taking skills using findings and materials from the initial analysis. This focused on how to introduce the history and how to support its progression to achieve the outcomes required by the professional. In the final phase, interactions involving this second group of students were studied in detail to determine whether the interactional patterns taught were displayed in subsequent interactions. A further application of conversation analysis demonstrated that the second group of students co-constructed history phases which befitted the preferred narrative structure. These findings displayed the way in which conversation analysis could be applied in the teaching setting, bearing in mind that there is no escape from the situated order of professional interaction (nor indeed of the teaching context). The perspective presented of the interaction was one of 'professional medicine', that is it exposed issues of accountability and practical circumstances, when, in this case, novice dietitians 'do' nutrition counselling. (shrink)

Accounts of video game play developed from an ethnomethodological and conversation analytic perspective remain relatively scarce. This study collects together an emerging, if scattered, body of research which focuses on the material, practical “work” of video game players. The study offers an example-driven explication of an EMCA perspective on video game play phenomena. The materials are arranged as a “tactical zoom.” We start very much “outside” the game, beginning with a wide view of how massive-multiplayer online games are played within (...) dedicated gaming spaces; here, we find multiple players, machines, and many different sorts of activities going on. Still remaining somewhat distanced from the play of the game itself, we then take a closer look at the players themselves by examining a notionally simpler setting involving pairs taking part in a football game at a games console. As we draw closer to the technical details of play, we narrow our focus further still to examine a player and spectator situated “at the screen” but jointly analyzing play as the player competes in an online first-person shooter. Finally, we go “inside” the game entirely and look at the conduct of avatars on-screen via screen recordings of a massively multiplayer online game. Having worked through specific examples, we provide an elaboration of a selection of core topics of ethnomethodology and conversation analysis that is used to situate some of the unstated orientations in the presentation of data fragments. In this way, recurrent issues raised in the fragments are shown as coherent, interconnected phenomena. In closing, we suggest caution regarding the way game play phenomena have been analyzed in this study, while remarking on challenges present for the development of further EMCA-oriented research on video game play. (shrink)

Accounts of video game play developed from an ethnomethodological and conversation analytic perspective remain relatively scarce. This study collects together an emerging, if scattered, body of research which focuses on the material, practical “work” of video game players. The study offers an example-driven explication of an EMCA perspective on video game play phenomena. The materials are arranged as a “tactical zoom.” We start very much “outside” the game, beginning with a wide view of how massive-multiplayer online games are played within (...) dedicated gaming spaces; here, we find multiple players, machines, and many different sorts of activities going on. Still remaining somewhat distanced from the play of the game itself, we then take a closer look at the players themselves by examining a notionally simpler setting involving pairs taking part in a football game at a games console. As we draw closer to the technical details of play, we narrow our focus further still to examine a player and spectator situated “at the screen” but jointly analyzing play as the player competes in an online first-person shooter. Finally, we go “inside” the game entirely and look at the conduct of avatars on-screen via screen recordings of a massively multiplayer online game. Having worked through specific examples, we provide an elaboration of a selection of core topics of ethnomethodology and conversation analysis that is used to situate some of the unstated orientations in the presentation of data fragments. In this way, recurrent issues raised in the fragments are shown as coherent, interconnected phenomena. In closing, we suggest caution regarding the way game play phenomena have been analyzed in this study, while remarking on challenges present for the development of further EMCA-oriented research on video game play. (shrink)

Reflexivity, or the systematic attempt to include the spokesperson in accounts of the social world, is a magnetic signature and inherent riddle of all modern thinking about knowledge and science. Turning the narrative back upon the narrator may sharpen our critical wits about the `inescapable perspectivity' of human knowledge; but self-referential accounts may also trigger endless loops of meta-theorizing and lose track of the object itself. Negotiating the twin pitfalls of spiralling meta-reflexivity and flat naturalistic accounts, I argue for a (...) reflexive `one step up', which adds one storey to the story. It explores, through critical discussions of the work of Harding and Bourdieu, how reflexivity may promiscuously combine with conflicting objectivist and constructivist epistemologies, and how reflexive accounts invariably appear to run in a circle. This performative circularity, it is argued, does not invalidate the reflexive effort but defines its major strength. Constitutive circularity graces both world-accounts and self-accounts with a radical uncertainty and incompleteness; which implies, among other things, that we must shift part of the burden of reflexive work to our friends, or rather: to our best enemies. (shrink)

Conversation analysis (CA) is now what Kuhn once called a normal science. It has a discernible body of concepts, methods, and recognizable objects of analysis. More importantly, its considerable archive of accumulated findings has a very high degree of redundancy–in the positive sense that researchers have continually replicated the findings of their colleagues. It ought, then, in every respect, to be the envy of the social sciences generally and not easily dismissed as an abstruse and recondite branch of language studies (...) or “discourse analysis” concerned with merely trivial fragments of recorded talk as such. To help CA be respecified in this way, the present paper unearths a relatively unknown part of its history in the partial book manuscript of Harvey Sacks’s Aspects of the Sequential Organization of Conversation, circulated in mimeo to colleagues in 1970. There we find innumerable appeals to the now well-recognized fact that the practical actions of everyday talk have significant, culture-wide, formal structures that are the proper objects of the discipline. Or, in Sacks’s own terms, seemingly insignificant mundane events are generated by a powerful (if not always intuitively accessible) social “machinery.” The purpose of this paper is, then, to extract a sample of these aspects of Sacks’s Aspects in order to illustrate, sketch, or give a preliminary sense of just that point. (shrink)

Conversation analysis is now what Kuhn once called a normal science. It has a discernible body of concepts, methods, and recognizable objects of analysis. More importantly, its considerable archive of accumulated findings has a very high degree of redundancy-in the positive sense that researchers have continually replicated the findings of their colleagues. It ought, then, in every respect, to be the envy of the social sciences generally and not easily dismissed as an abstruse and recondite branch of language studies or (...) "discourse analysis" concerned with merely trivial fragments of recorded talk as such. To help CA be respecified in this way, the present paper unearths a relatively unknown part of its history in the partial book manuscript of Harvey Sacks's "Aspects of the Sequential Organization of Conversation," circulated in mimeo to colleagues in 1970. There we find innumerable appeals to the now well-recognized fact that the practical actions of everyday talk have significant, culturewide, formal structures that are the proper objects of the discipline. Or, in Sacks's own terms, seemingly insignificant mundane events are generated by a powerful social "machinery." The purpose of this paper is, then, to extract a sample of these aspects of Sacks's "Aspects" in order to illustrate, sketch, or give a preliminary sense of just that point. (shrink)

Ethnomethodologists (or at least many of them) have been reticent about their theoretical sources and methodological principles. It frequently falls to others to make such matters explicit. In this paper I discuss this silence about theory, but rather than entering the breach by specifying a set of implicit assumptions and principles, I suggest that the reticence is consistent with ethnomethodology's distinctive research 'program'. The main part of the paper describes the pedagogical exercises and forms of apprenticeship through which Garfinkel and (...) Sacks aimed to develop ethnomethodology as a practice. These efforts were not entirely successful, partly because ethnomethodological 'practice' required an engagement with other fully-fledged practices. Aside from the difficulties of mastering such practices, it was unclear what an ethnomethodological study would add to, or take from, them. Whether successful or not, ethnomethodological research points to the specificity of discourse and action in any given practice which a general theory is bound to misconstrue. Current disputes about cultural constructivist versions of natural science illustrate the problems that arise when the terms of a general theory are used to describe and evaluate specific domains of practice. The paper concludes by recommending ethnomethodology as a way to dissolve an unbridgeable gap between cultural theories and socially located practices. (shrink)

A recurrent theme in ethnomethodological research is that of instructed actions. Contrary to the classic traditions in the social and cognitive sciences, which attribute logical priority or causal primacy to instructions, rules, and structures of action, ethnomethodologists investigate the situated production of actions which enable such formulations to stand as adequate accounts. Consequently, a recitation of formal structures can not count as an adequate sociological description, when no account is given of the local production ofwhat those structures describe. The natural (...) sciences can be described as a domain of practical action in whichthe use of methods enables the intersubjective reproduction of naturalistic observations and experiments. As numerous sociological studies of laboratory practices have shown, the achievement of intersubjective order cannot be reduced to formal methods; instead, it arises from the work of custom-fitting relevant methods to the local circumstances of the research. In this paper we discuss a possible extension of this idea to cover two intertwined aspects of molecular biology: (1) the work of following instructions on how to perform routine laboratory procedures, and (2) the relationship between cellular orders and the encoded instructions contained in the DNA molecule. We suggest that a classic conception of scientific action is implied by the way formal instructions are treated as a primary basis, both for molecular biologists' actions and the cellular functions they study, and we envision an ethnomethodological alternative to those conceptions of social and biological order. (shrink)

This paper points to two little-discussed interrelated features—among sociologists—about the nature of the lifeworld (Lebenswelt): that the experience of transcendence is an essential component of human actions, and that lived experience (Erlebnis) is founded on the non-discursivity of the lifeworld, i.e., the pre-predicative background expectancies from which the discursive arises. I examine the intellectual route of Alfred Schutz who developed his mundane lifeworld theory from appropriating Edmund Husserl’s notions of appresentation and apperception. Harold Garfinkel later extended Schutz’s concept of lifeworld (...) to the empirical investigations of constitutive social orders. By way of conclusion, I warn against a strain of constructionism in sociology, which tends to ignore the two said features of lived experience and inaccurately conceives social realities as essentially the actor’s discursive accomplishments. (shrink)

The paper presents a comparative analysis between hermeneutics and ethnomethodology of science. A careful examination of the approaches suggested by the two programs not only demonstrates that a non-essentialist inquiry of scientific practices is possible, it also reveals how the significant methodological differences between these (post-phenomenological) programs inform divergent pictures of science’s practical rationality. The role these programs play in the debates on science’s cognitive autonomy is illuminated by spelling out the idea of the internal criticism of scientific research they (...) advance. In contrast to the external criticism of social epistemologists, the internal one does not aim at a deconstruction of science’s cognitive autonomy. Its task is to promote the epistemic emancipation of scientific communities by stressing the reflexive dimension of scientific research. (shrink)

We examine the British newspapers' coverage of the death of Princess Diana and its immediate aftermath. Our main focus is on how the press dealt with the issue of their own potential culpability, as a feature of news reporting itself. The press deployed a series of descriptive categories and rhetorical oppositions, including regular press vs paparazzi; tabloid vs broadsheet; British vs foreign; supply vs demand ; and a number of general purpose devices such as a contrast between emotional reactions and (...) considered judgments. The study has two major aims: to analyse the textual workings of the press, as a medium of factual reportage operating within a range of normative requirements for factual objectivity, public concern, responsible journalism, meeting readers' demands, etc.; and to contribute to a generally applicable discourse analytic approach to how factual reports are assembled, used, and undermined, in an interplay of description and accountability. (shrink)

This paper compares Harold Garfinkel’s phenomenologically informed “radical” ethnomethodology and Emanuel Schegloff’s “classical” Conversation Analysis, by focusing on their treatments of a ringing telephone as a summons. In their diverging accounts, Garfinkel and Schegloff use similar yet different terminologies in relation to the action of hearing. Garfinkel speaks of the “hearability” of the ringing phone, while Schegloff speaks of a recipient’s “hearership”. This lexical distinction is not irrelevant. “Hearership” stresses the obligations of parties to a phone call to speak and (...) listen to each other while co-producing conversation. In contrast, for Garfinkel an analysis limited only to the parties’ work of speaking and listening to each other from within the hearable world glosses over the pervasive presence of the “hearability-structures” of the ordinary world. His “radical” version is predicated on the claim that the ordinary world is a hearable world. Accordingly, a phone summons is a familiar sound in which “hearability” is inseparable from the “hearability-structures” endogenous to the Lebenswelt. (shrink)

This paper investigates how are things on the street methodically displayed to exchibit an aspect of extra-legal ‘ownership'. Harvey Sacks proposed two categories of ownerships, those that one wants and can have and those that one wants but cannot have. Building on this Sacks’ categorizations and on his method of simple observation and on photographic documentation this paper develops an additional typology of informal ownership displayed on the street. Typology is based on the layperson’s unmediated inference of the in situ (...) and in vivo account of the exhibited properties of a thing’s methodic display. Taking from Harold Garfinkel that social order resides in the ordinary practice the author’s layperson’s description of an observed thing accounts for the method of its display as the recognized generality of the ownership type. Such analysis escapes the sociological method of complex analysis of large collections of quantitative data as the only and privileged account of social order. In this regard, Sacks envisioned social analysis as natural science based on simple observations, reporting, and replications that could be done by anybody. (shrink)

This preface to the translation of Harvey Sacks, Emmanuel Schegloff, and Gail Jefferson’s paper “A Simplest Systematics for the Organization of Turn-Taking for Conversation” discusses the conceptual and methodological foundations of conversation analysis. It shows that conversation analysis, which embodies the program of primitive natural social science formulated by Harvey Sachs, offers a revolutionary approach to the study of social phenomena, based on detailed analysis of naturally occurring everyday interactions. While remaining closely related to Harold Garfinkel’s ethnomethodology, conversation analysis shows (...) how careful and detailed can be sociological descriptions that involve the discovery of general mechanisms of the production of single events of conversation or any other social practice. This approach, however, risks losing the original purpose of studying the local concerted work of mutual understanding by the participants in social situations. The accumulation of the descriptions of general mechanisms of interactions’ production and perception brings the tendency of formalization into conversation analysis: analysts tend to collect the instances and properties of already known “interactional techniques.” The article considers the importance of “Simplest Systematics" in terms of the development of original program of conversation analysis, and discusses the peculiarities of translation of conversation analysis’s key terms into Russian. (shrink)