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  1. The application of chatbot on Vietnamese misgrant workers’ right protection in the implementation of new generation free trade agreements (FTAS).Quoc Nguyen Phan, Chin-Chin Tseng, Thu Thi Hoai Le & Thi Bich Ngoc Nguyen - 2023 - AI and Society 38 (4):1771-1783.
    The accession and implementation of new generation free trade agreements bring numerous opportunities as well as challenges to Viet Nam, regarding trade, labor and investment. The increasing number of workers abroad puts a pressure on Vietnamese government to support them in new working cultures and environments. The application of chatbot, which has been known to help certain vulnerable groups such as patients, women and migrants could be one of the tools to support Vietnamese migrant workers by providing immediate information, network (...)
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  • Navigating technological shifts: worker perspectives on AI and emerging technologies impacting well-being.Tim Hinks - forthcoming - AI and Society:1-11.
    This paper asks whether workers’ experience of working with new technologies and workers’ perceived threats of new technologies are associated with expected well-being. Using survey data for 25 OECD countries we find that both experiences of new technologies and threats of new technologies are associated with more concern about expected well-being. Controlling for the negative experiences of COVID-19 on workers and their macroeconomic outlook both mitigate these findings, but workers with negative experiences of working alongside and with new technologies still (...)
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