In this article, we explore questions about the culture of trustworthy artificial intelligence (AI) through the lens of ecosystems. We draw on the European Commission’s Guidelines for Trustworthy AI and its philosophical underpinnings. Based on the latter, the trustworthiness of an AI ecosystem can be conceived of as being grounded by both the so-called rational-choice and motivation-attributing accounts—i.e., trusting is rational because solution providers deliver expected services reliably, while trust also involves resigning control by attributing one’s motivation, and hence, goals, (...) onto another entity. Our research question is: What aspects contribute to a responsible AI ecosystem that can promote justifiable trustworthiness in a healthcare environment? We argue that especially within devising governance and support aspects of a medical AI ecosystem, considering the so-called motivation-attributing account of trust provides fruitful pointers. There can and should be specific ways and governance structures supporting and nurturing trustworthiness beyond mere reliability. After compiling a list of preliminary requirements for this, we describe the emergence of one particular medical AI ecosystem and assess its compliance with and future ways of improving its functioning as a responsible AI ecosystem that promotes trustworthiness. (shrink)

Empathy is a specific moral aspect of human behavior. The global workplace, and thereby a consideration of employee stakeholders, includes unique behavioral and ethical considerations, including a consideration of human empathy. Further, the human aspects of workplaces are within the domain of human resources and managerial oversight in business organizations. As such, human emotions and interactions are complicated by daily work related expectations, employee/employer interactions and work practices, and the outcomes of employees’ work routines. Business ethics, human resources, and risk (...) management practices are endemic aspects within workplaces. Increasingly, the understanding of models of AI-reliant business practices underscores the need for the consideration of the ethical aspects of AI impacts on employees in the workplace. This paper explores a systematic ethical lens of the opportunities and the risks of AI ideation, development, and deployment in business-employee relations practices beyond a compliance mindset, and that introduces a further set of workplace considerations. Empathy is concerned with human intentions. As such, attributive ethical indications of the role of AI in the workplace and its impacts on employees is necessary. Moreover, this paper uses a cognitive lens of empathy and focuses on artificial morality related to the ethical concerns, implications, and practices of AI development, deployment, and workplace practices that may impact employees in a variety of business aspects. (shrink)

This paper investigates how the introduction of AI to decision making increases moral distance and recommends the ethics of care to augment the ethical examination of AI decision making. With AI decision making, face-to-face interactions are minimized, and decisions are part of a more opaque process that humans do not always understand. Within decision-making research, the concept of moral distance is used to explain why individuals behave unethically towards those who are not seen. Moral distance abstracts those who are impacted (...) by the decision and leads to less ethical decisions. The goal of this paper is to identify and analyze the moral distance created by AI through both proximity distance (in space, time, and culture) and bureaucratic distance (derived from hierarchy, complex processes, and principlism). We then propose the ethics of care as a moral framework to analyze the moral implications of AI. The ethics of care brings to the forefront circumstances and context, interdependence, and vulnerability in analyzing algorithmic decision making. (shrink)

The discussion around artificial empathy and its ethics is not a new one. This concept can be found in classic science fiction media such as Star Trek and Blade Runner and is also pondered on in more recent interactive media such as the video game Detroit: Become Human. In most depictions, emotions and empathy are presented as the key to being human. Misselhorn's new publication shows that these futuristic stories are becoming more and more relevant today. We must ask ourselves (...) whether we are socially responsible enough to deal with the consequences of artificial empathy/awareness. If we create artificial life, we should be prepared to treat them accordingly as living beings with respect and no longer categorize them as objects. The author does not rule out the idea that machines might one day become more human than humans themselves and that we humans might even lose our own specific cognitive, emotional and social abilities. (shrink)