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  1. Explanation and trust: what to tell the user in security and AI? [REVIEW]Wolter Pieters - 2011 - Ethics and Information Technology 13 (1):53-64.
    There is a common problem in artificial intelligence (AI) and information security. In AI, an expert system needs to be able to justify and explain a decision to the user. In information security, experts need to be able to explain to the public why a system is secure. In both cases, an important goal of explanation is to acquire or maintain the users’ trust. In this paper, I investigate the relation between explanation and trust in the context of computing science. (...)
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