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Serendipity as a Design Principle of Personalization Systems—Theoretical Distinctions

Urbano Reviglio

In Samantha Copeland, Wendy Ross & Martin Sand (eds.), Serendipity Science: An Emerging Field and its Methods. Springer Verlag. pp. 2147483647-2147483647 (2023)

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Exploring consumers’ serendipitous experiences in online marketplaces: characteristics, development route and factors influencing it.Xuanning Chen - 2023 - Dissertation, The University of Sheffielddetails The findings reveal that e-commerce serendipity is an artificially facilitated unplanned experience, jointly shaped by consumers and online platforms along with their designers. Being an artificial serendipity, e-commerce serendipity is characterised by its expectedness, thrillingness, and varied outcomes. Three routes were presented for consumers to experience e-commerce serendipity: coincidence, unexpected discovery, encountering. These routes differed via the varying interaction patterns between serendipitists and third parties under different conditions. The findings regarding ecommerce serendipity as a form of artificial serendipity have significant (...) Download Export citation Bookmark
In Defense of (Some) Online Echo Chambers.Douglas R. Campbell - 2023 - Ethics and Information Technology 25 (3):1-11.details In this article, I argue that online echo chambers are in some cases and in some respects good. I do not attempt to refute arguments that they are harmful, but I argue that they are sometimes beneficial. In the first section, I argue that it is sometimes good to be insulated from views with which one disagrees. In the second section, I argue that the software-design principles that give rise to online echo chambers have a lot to recommend them. Further, (...) Download Export citation Bookmark 1 citation

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