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  1. Does Contact Between Employees and Service Recipients Lead to Socially More Responsible Behaviours? The Case of Cleaning.Placide Abasabanye, Franck Bailly & François-Xavier Devetter - 2018 - Journal of Business Ethics 153 (3):813-824.
    Cleaning occupations, which in recent years have accounted for a not inconsiderable share of employment and job creation in France, are characterised by particularly bad working conditions and low pay. Is this situation inevitable? Are there not in fact mechanisms that might lead employers in the cleaning sector to adopt socially more responsible behaviours towards their employees? After all, the literature on corporate social responsibility suggests that the actions of consumers could be one of these mechanisms. The aim of our (...)
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