Empathy is an integral aspect of human existence. Without at least a basic ability to access others’ affective life, social interactions would be well-nigh impossible. Yet, recent studies seem to show that the means we have acquired to access others’ emotional life no longer function well in what has become our everyday business – technologically mediated interactions in digital spaces. If this is correct, there are two important questions: (1) What makes empathy for frequent internet users so difficult? and (2) (...) What can we do to alleviate the negative consequences? Correspondingly, the aim of this paper is twofold. First, we identify structural differences between offline and technologically mediated interactions that can explain why digital empathy is harder to achieve. Second, drawing on the literature on ‘situated affectivity,’ we consider the idea of modifying digital spaces in ways specifically designed to ‘scaffold’ empathy where our evolved mechanisms fail. Section 2 argues that empathy is requires _interpreting_ the behavior of _embodied subjects_. Section 3 identifies three factors that are crucial for this interpretative endeavor: the empathizer’s _affective repertoire_, their _perceptual input_, and their _background knowledge_. Section 4 argues that technologically mediated interactions differ from face-to-face interactions with regard to these factors in ways which render our evolved empathy mechanisms less effective in the digital world. Section 5 introduces the idea that situational factors can serve as ‘empathic scaffolds,’ i.e., as ‘tools’ that can ‘shape’ people’s empathic reactions. Section 6 wraps up the main line of reasoning, responds to objections and invites further scholarship. (shrink)

The primary aim of this paper is twofold: firstly, to argue that we can enter into relation of trust with robots and AI systems (automata); and secondly, to provide a comprehensive description of the underlying mechanisms responsible for this relation of trust. To achieve these objectives, the paper first undertakes a critical examination of the main arguments opposing the concept of a trust-based relation with automata. Showing that these arguments face significant challenges that render them untenable, it thereby prepares the (...) ground for the subsequent positive analysis, proposing a framework in which these challenges can be addressed. According to this framework trust does not originate from mere reliability, but rather from an empathic relation with automata. This initial empathic relation elevates the automata to the status of what I will term "Otheroids." The paper then explores how this human-Otheroid relationship inherently possesses the seeds for the development of trust. Finally, it examines how these seeds can grow into a basic form of trust with Otheroids through the establishment of a rich history of interaction. (shrink)