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  1. The incommensurability of nursing as a practice and the customer service model: an evolutionary threat to the discipline.Wendy J. Austin - 2011 - Nursing Philosophy 12 (3):158-166.
    Corporate and commercial values are inducing some healthcare organizations to prescribe a customer service model that reframes the provision of nursing care. In this paper it is argued that such a model is incommensurable with nursing conceived as a moral practice and ultimately places nurses at risk. Based upon understanding from ongoing research on compassion fatigue, it is proposed that compassion fatigue as currently experienced by nurses may not arise predominantly from too great a demand for compassion, but rather from (...)
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  • Commerce and medical ethics.R. Gillon - 1997 - Journal of Medical Ethics 23 (2):67-68.
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  • League tables, institutional success and professional ethics.A. Cribb - 1999 - Journal of Medical Ethics 25 (5):413-417.
    League tables are just one example of the growing importance of "institutional success" in the health service. What are the implications of attaching importance to institutional success, and what impact might this have on professional ethics? This paper considers these issues and argues that public policy processes which centre on institutional performance, and which co-opt professional loyalties to this end, shift the balance between person-centred and impersonal standpoints in health care (from the former and towards the latter). There is no (...)
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