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Evaluating expert system prototypes

AI and Society 5 (1):3-17 (1991)

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Expert systems as extensions of the human mind: A user oriented, holistic approach to the design of multiple reasoning system environments and interfaces. [REVIEW]Barbara Gorayska & Kevin Cox - 1992 - AI and Society 6 (3):245-262.details Expert systems have had little impact as computing artifacts. In this paper we argue that the reason for this stems from the underlying assumption of most builders of expert systems that an expert system needs to acquire information and to control the interaction between the human user and itself. We show that this assumption has serious linguistic and usability flaws which diminish the likelihood of producing socially acceptable expert systems. We propose a reversal of this paradigm, for the design of (...) Download Export citation Bookmark 1 citation
Testability of expert systems in system development and application.Elke Steven, Michael Hoenen & Matthias Kloth - 1992 - AI and Society 6 (4):337-344.details In this paper the difficulties arising out of a necessary examination of expert systems as to the ‘correctness’ of functioning are outlined. The argumentation is based on the problematic use of the knowledge term in expert system development and the design perspectives connected with the cognitivistic knowledge concept. It becomes obvious that fundamental problems in system development will involve negative consequences for utilization. The perspective developed from this analysis is assuming that these problems have to be taken into account in (...) Download Export citation Bookmark

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