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  1. Are Algorithmic Decisions Legitimate? The Effect of Process and Outcomes on Perceptions of Legitimacy of AI Decisions.Kirsten Martin & Ari Waldman - 2022 - Journal of Business Ethics 183 (3):653-670.
    Firms use algorithms to make important business decisions. To date, the algorithmic accountability literature has elided a fundamentally empirical question important to business ethics and management: Under what circumstances, if any, are algorithmic decision-making systems considered legitimate? The present study begins to answer this question. Using factorial vignette survey methodology, we explore the impact of decision importance, governance, outcomes, and data inputs on perceptions of the legitimacy of algorithmic decisions made by firms. We find that many of the procedural governance (...)
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  • Run for Your Life: The Ethics of Behavioral Tracking in Insurance.Etye Steinberg - 2022 - Journal of Business Ethics 179 (3):665-682.
    In recent years, insurance companies have begun tracking their customers’ behaviors and price premiums accordingly. Based on the Market-Failures Approach as well as the Justice-Failures Approach, I provide an ethical analysis of the use of tracking technologies in the insurance industry. I focus on the use of telematics in car insurance and on the use of fitness tracking in life insurance. The use of tracking has some important benefits to policyholders and insurers alike: it reduces moral hazard and fraud, increases (...)
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  • Why online personalized pricing is unfair.Jeffrey Moriarty - 2021 - Ethics and Information Technology 23 (3):495-503.
    Online retailers are using advances in data collection and computing technologies to “personalize” prices, i.e., offer goods for sale to shoppers at their reservation prices, or the highest price they are willing to pay. In this paper, I offer a criticism of this practice. I begin by putting online personalized pricing in context. It is not something entirely new, but rather a kind of price discrimination, a familiar pricing practice. I then offer a fairness-based argument against it. When an online (...)
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  • Progressive Pricing: The Ethical Case for Price Personalization.Jerod Coker & Jean-Manuel Izaret - 2020 - Journal of Business Ethics 173 (2):387-398.
    Price discrimination is widely considered unethical/unfair by consumers, as has been borne out by decades of psychological research and mainstream press reporting. However, little academic work has been done to investigate the ethics of price discrimination. The work that has been done to date concludes that while price discrimination is not unethical, despite widespread lay perceptions, it is at best morally neutral. We argue price discrimination ismoreethical than unitary pricing, when done ‘progressively,’ meaning firms charge customers as a function of (...)
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  • (2 other versions)Business Ethics.Jeffrey Moriarty - 2016 - Stanford Encyclopedia of Philosophy.
    This article provides an overview of the field of business ethics.
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  • Is Data Labor? Two Conceptions of Work and the User-Platform Relationship.Julian David Jonker - forthcoming - Business Ethics Quarterly:1-34.
    Some observers of the data economy have proposed that we treat data as labor. But are data contributions labor? Our folk conception of work emphasizes its importance and effort, such that work has a special interpersonal priority and deserves appreciation and compensation. The folk conception does not generally favor counting data as work, and so it serves as an error theory for reluctance to regulate data as labor. In contrast, labor regulation and policy focus on the political economy of labor, (...)
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  • AI, Radical Ignorance, and the Institutional Approach to Consent.Etye Steinberg - 2024 - Philosophy and Technology 37 (3):1-26.
    More and more, we face AI-based products and services. Using these services often requires our explicit consent, e.g., by agreeing to the services’ Terms and Conditions clause. Current advances introduce the ability of AI to evolve and change its own modus operandi over time in such a way that we cannot know, at the moment of consent, what it is in the future to which we are now agreeing. Therefore, informed consent is impossible regarding certain kinds of AI. Call this (...)
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  • Developing a framework for determining when a company should introduce a new ethical norm.Muel Kaptein - 2023 - Business and Society Review 128 (1):3-22.
    When should a company introduce a new ethical norm? This article uses the value-belief-norm theory to argue that the more an ethical issue threatens a company's ethical value and the more the company has an ethical responsibility to protect such value against such threat, then the more desirable it is for a company to establish ethical norms to protect said value. Distinguishing seven characteristics of an ethical issue and four conditions for a company's ethical responsibility helps identify the situations in (...)
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  • The Ethicality of Welfare Crowdfunding in the Context of the Neoliberal Welfare State: A Rawlsian Perspective.Krystallia Moysidou & Marianna Fotaki - forthcoming - Business Ethics Quarterly.
    Despite crowdfunding platforms’ growing involvement in financing welfare, related ethical issues have received little scholarly attention. To address this gap, we focus on GoFundMe, the leading welfare crowdfunding platform in the US, to examine whether it facilitates the establishment of a just society that democratizes access to funding. Informed by Rawls’s ethics, we conduct a comprehensive analysis, arguing that GoFundMe’s modus operandi merits criticism. We advance three interrelated arguments for why GoFundMe is morally problematic. First, it distributes information and primary (...)
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  • Business ethics.Alexei Marcoux - 2008 - Stanford Encyclopedia of Philosophy.
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  • Shifting foci of ethical concerns: a new generation enters the corporate world.Jennifer Franczak & Doreen E. Shanahan - 2023 - Ethics and Behavior 33 (7):616-636.
    Understanding the moral right and wrong in the context of business practice has long captivated the attention of researchers and business leaders (Brenkert, 2019). Fueled by ethical failures recoun...
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  • Does Price Personalization Ethically Outperform Unitary Pricing? A Thought Experiment and a Simulation Study.Deni Mazrekaj, Mark D. Verhagen, Ajay Kumar & Daniel Muzio - forthcoming - Journal of Business Ethics:1-21.
    Merchants often use personalized pricing: they charge different consumers different prices for the same product. We assess the ethicality of personalized pricing by generalizing and extending an earlier model by Coker and Izaret (Journal of Business Ethics 173:387–398, 2021) who found that price personalization ethically outperforms unitary pricing. Using a simulation analysis, we show that these results crucially depend on the choice of parameters and do not hold universally. We further incorporate additional sources of marginal cost into the utility function (...)
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