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Reasonableness in morals

J. T. Stevenson

Journal of Business Ethics 8 (2-3):95-107 (1989)

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Excellence V. Effectiveness: Macintyre’s Critique of Business.Charles M. Horvath - 1995 - Business Ethics Quarterly 5 (3):499-532.details Abstract:Alasdair Maclntyre (1984) asserts that the ethical systems of the Enlightenment (formalism and utilitarianism) have failed to provide a meaningful definition of “good.” Lacking such a definition, business managers have no internal standards by which they can morally evaluate their roles or acts. Maclntyre goes on to claim that managers have substituted external measures of “winning” or “effectiveness” for any internal concept of good. He supports a return to the Aristotelian notion of virtue or “excellence.” Such a system of virtue (...) Download Export citation Bookmark 34 citations
The Quest to improve the human condition: The first 1 500 articles published in journal of business ethics. [REVIEW]Denis Collins - 2000 - Journal of Business Ethics 26 (1):1 - 73.details In 1999, the Journal of Business Ethics published its 1 500th article. This article commemorates the journal's quest "to improve the human condition" (Michalos, 1988, p. 1) with a summary and assessment of the first eighteen volumes. The first part provides an overview of JBE, highlighting the journal's growth, types of methodologies published, and the breadth of the field. The second part provides a detailed account of the quantitative research findings. Major research topics include (1) prevalence of ethical behavior, (2) (...) Download Export citation Bookmark 74 citations
Business ETHICS/BUSINESS ethics.Gary R. Weaver - 1994 - Business Ethics Quarterly 4 (2):113-128.details This paper delineates the normative and empirical approaches to business ethics based upon five categories: 1) academic horne; 2) language; 3) underlying assumptions; 4) theory purpose and scope; 5) theory grounds and evaluation criteria. The goal of the discussion is to increase understanding of the distinctive contributions of each approach and to encourage further dialogue about the potential for integration of the field. Download Export citation Bookmark 73 citations
Perceived Reasonableness and Morals in Service Encounters.Nobuyuki Fukawa & Sunil Erevelles - 2014 - Journal of Business Ethics 125 (3):1-20.details Companies have a moral responsibility to treat customers fairly. One way for companies to do so is to allow their employees to exercise reasonableness in their interactions with customers. We define reasonableness as a latitude or space that exists around expectations in the delivery of service. In this paper, we explore the concept of reasonableness from a customer’s perspective (i.e., perceived reasonableness) and the role that the morals of service personnel play in customers’ perceptions of reasonableness. First, through an open-ended (...) Download Export citation Bookmark

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