Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual’s feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.

This article considers the role of beauty in Costa Rican sex work. In the context of sex tourism, beauty operates as affective labour performed by sex workers, labour that is mediated by deeply contradictory understandings of race and nation. Theorising beauty as a form of affective labour means thinking about beauty as value, as something that circulates, can be exchanged and is ultimately relational. While Costa Rica's national mythology has long focused on claims to white origins, sex tourists identify local (...) women's ‘exoticism’ and non-whiteness as particularly appealing. Commercial sex does not simply depend on an imperial male gaze, but rather requires us to consider how particular national mythologies about race are linked to ideals of attractiveness in complex ways. I also explore how women experience and manage their sexual attractiveness to foreign tourists in their daily lives and work. (shrink)

Set within discussions of gender, migration and social practices, this thesis explores the ways in which Thai women migrants to Sweden build connections between rural areas through their daily activities. Arriving in Sweden primarily through marriage ties, Thai women migrants are more likely to live in Swedish rural areas than in urban areas. Rural areas are typically not seen as a site of globalization or as receivers of international migrants. In contrast to these perceptions, the case of Thai women migrants (...) in the Swedish countryside reveals a complex and vigorous set of social practices that connect rural Sweden across spatial and temporal scales. The aim of this study is to explore the ways in which Thai migrant women construct and implement social practices spatially and temporally. Drawing on the life stories of 16 Thai women living in Sweden, along with other sources of empirical data analysed within feminist epistemologies, this thesis discusses: In what ways does gender shape migrant social practices? How are social practices constructed within individual migrant micro-geographies? By what means are migrant social practices contextualized by spaces and places? Thai women migrants are gendered agents of these social practices and are utilizing specific resources, objects and networks to bridge the distances found in their daily lives. The empirical material examined in this thesis points to the importance of women’s everyday social practices in connecting and linking rural areas globally at different spatial and temporal scales. The results highlight the importance of a translocalism perspective to understanding gendered social practices. This study adds to the translocal discussion by demonstrating that social practices are embedded in multiple geographic sites and scales. Thai women migrants, in this study, emerge as significant actors in global countrysides and do the functional work of bringing spaces and places together daily and through their life course. This thesis consists of an introductory chapter and five papers. The introductory chapter outlines the context and theoretical approaches to understanding Thai migration flows to Sweden. The papers share an emphasis on local sites: homes, workplaces and community. They examine different ways that women construct and build social practices – for example, through food, community projects and in developing their businesses. (shrink)

Scholars have yet to understand the gendered performance of aesthetic and emotional labor that maintains routine global power asymmetries. An ethnographic case study of service labor in a global luxury hotel in Beijing, China, reveals how women workers learn to span cultural divides as gendered capacities. These workers must not only “look good and sound right,” they must look familiar and sound understandable. Adopting the term “bridgework,” the research tracks the institutionalization of labor requiring acquisition of the body and the (...) feeling rules of western customers, which reflect the global cultural hegemony of the United States. Managers conceive of these rules as universal, natural feminine orientations, even as they systematically deconstruct and teach them to women workers. Workers bear responsibility for putting rules that bridge divides into practice. When misunderstandings occur, managers attribute them to a failure of the worker’s femininity, rather than the customer’s lack of facility with local practice. Bridgework creates cosmopolitan capital, a form of status accruing to a white, western male business class through ease of movement and preservation of a sense of competence while traveling across borders. (shrink)

In recounting some of the key sociological insights offered by over 30 years of research on emotion management, or emotion regulation, we orient our discussion around sociological answers to the following questions: What is emotion management? How does emotion management occur? Why does it occur? And what are its consequences or benefits? In this review, we argue that emotion and its management are profoundly social. Through daily interactions with others, individuals learn to differentiate which emotions are appropriate when, as well (...) as the most effective ways to bring their feelings in line with culturally agreed-upon emotion norms. Emotion management is also functional, not only for the individuals who perform it, but also for the dyads, groups, institutions, and societies in which they are embedded. The social processes through which individuals learn to display culturally appropriate emotions have important implications on many levels, from interpersonal interactions to the development of social movements. (shrink)

Drawing on the narratives of young lower-middle-class women employed in cafés, call centers, shopping malls, and offices in Delhi, India, in this paper I identify malleability or “plasticity” of the body as an important feature of contemporary service work. As neophyte service professionals, young women mold themselves to the middle-/upper-class milieu of their workplaces through clothes, makeup, and body language. Such body plasticity can be experienced as enabling: Identifying with the image of the “New Indian Woman,” young women enter the (...) bourgeoning service economy. However, they also experience this body plasticity as threatening; bodily changes to meet the requirements of work can, at times, feel inauthentic as well as be read as promiscuous by others. I draw attention to how women appraise plastic bodies as both generative of change and a site of labor discipline, thus offering insights into the relationship among bodies, social inequalities, and contemporary service work. (shrink)

Research on bodies and work relies on theoretical perspectives that see the working body as a resource and/or symbol. This study bridges these complementary theories, incorporating two concepts that extend and synthesize them into a more holistic model of embodied inequality. Drawing primarily on the accounts of women domestic workers in Ecuador’s largest city, I explore the embodied dimensions of domestic work and show how unequal relations between workers and employers manifest in and on bodies, specifically through interactions around health, (...) food, and appearance/clothing. I argue that paid domestic workers’ bodies are simultaneously resources that can be used for work, and symbols interpreted according to local hierarchies of gender and class. (shrink)

Feminist scholars have identified how race and gender discourses influence the creation and implementation of school-based sexual health education and the provision of health care, yet there are few studies that examine how race and gender work in sexual health promotion as it occurs through community-based public health efforts. Drawing on three years of ethnographic research in a low-income Puerto Rican community, this article demonstrates how a gendered racial project of essentializing Latinx culture surrounding young women’s sexuality and reproduction works (...) to both obscure and reinforce race and racism in sexual health promotion. Professional stakeholders mobilize culture as an explanation for high birth rates among young Latinas in the city and reproduce a “Latino culture narrative” in which Latina gender and sexuality is understood as deterministic and homogenous. Simultaneously, an ideology of colorblindness enables the uncritical promotion of long-acting reversible contraception and obscures the history of reproductive oppression experienced by women of color. I consider how colorblindness and culture narratives allow stakeholders to abdicate responsibility for gendered racial inequality and conclude by advocating for the incorporation of racial and reproductive justice frameworks in sexual health promotion. (shrink)