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  1. Socially responsible consumption: an application in Colombia.William Fernando Durán León, Sebastián Dueñas Ocampo, Jesús Perdomo-Ortiz & Lida Esperanza Villa Castaño - 2016 - Business Ethics: A European Review 25 (4):460-481.
    This study constructs a measurement scale for Socially Responsible Consumption in the particular context of Colombia. It uses a mixed qualitative and quantitative methodological approach, beginning with four focus groups and ending with a quantitative validation exercise employing Exploratory Factor Analysis. The result is a Socially Responsible Consumption measurement scale consisting of four dimensions that reflect paradigms found in the existing literature. These are, however, expressed differently in Colombia. In particular, Socially Responsible Consumption involves consumer behavior that favors corporate social (...)
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  • A Critique of Utilitarian Trust: The Case of the Dutch Insurance Sector.Erik van Rietschoten & Koen van Bommel - 2023 - Journal of Business Ethics 183 (4):1011-1028.
    The organizational trust literature relies strongly on the notion of trust and trustworthiness as a calculative cause-and-effect relationship aimed at assessing the advantages and disadvantages between two actors. This utilitarian notion of trust has been critiqued by studies that highlight _construct inconsistencies_ related to utilitarian trust, which, it is argued, is deficient, incomplete and misleading. Our empirical study of the Dutch insurance sector identifies and categorizes three _process inconsistencies_ that help to explain why the calculation of trust in a utilitarian (...)
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  • The influence of ability, benevolence, and integrity in trust between managers and subordinates: the role of ethical reasoning.Álvaro Lleó de Nalda, Manuel Guillén & Ignacio Gil Pechuán - 2016 - Business Ethics: A European Review 25 (4):556-576.
    Numerous researchers have examined the antecedents of trust between managers and subordinates. Recent studies conclude that their influence varies depending on whether what is being examined is a manager's trust in a subordinate or a subordinate's trust in a manager. However, the reasons given to justify this phenomenon present limitations. This article offers a new theoretical approach that relates the influence of each antecedent to Aristotelian forms of reasoning, ethical, and instrumental. The proposed approach shows that the influence of each (...)
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  • Listen to the voice of the customer—First steps towards stakeholder democracy.Laura Marie Edinger-Schons, Lars Lengler-Graiff, Sabrina Scheidler, Gina Mende & Jan Wieseke - 2020 - Business Ethics 29 (3):510-527.
    Recently, calls have grown louder for more stakeholder democracy that is, letting stakeholders participate in the process of organizing, decision‐making, and governance in corporations, especially in the area of Corporate Social Responsibility (CSR) activities. Despite the relevance of the subject, the impact of customer involvement in CSR on their company‐related attitudes and behaviors still represents a major research void. The paper at hand develops a conceptual framework of consumer involvement in CSR based on the existing literature, theories of stakeholder democracy, (...)
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