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  1. Emotions and the Systematization of Connective Labor.Allison J. Pugh - 2022 - Theory, Culture and Society 39 (5):23-42.
    A profusion of jobs has arisen in contemporary capitalism involving ‘connective labor’, or the work of emotional recognition. Yet the expansion of this interpersonal work occurs at the same time as its systematization, as pressures of efficiency, measurement and automation reshape the work, generating a ‘colliding intensification’. Existing scholarship offers three different ways of understanding the role of emotions in connective labor – as tool, commodity or vulnerability – depending on their view of systematization as useful, inseparable or dehumanizing. Based (...)
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  • Home-Care Workers’ Representations of Their Role and Competences: A Diaphanous Profession.Diletta Gazzaroli, Chiara D’Angelo & Chiara Corvino - 2020 - Frontiers in Psychology 11.
    Because of the gradual aging of the population, hospital facilities for socio-sanitary care of the elderly are quite scarce relative to the very high number of elderly people present in the country. This has pushed a high number of families to privately hire home-care workers. The scientific literature gives a picture of the psycho-physical risks that this type of profession is exposed to; however, there is still a need for a more systemic reflection with regard to representations about their role (...)
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