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  1. The Effects of Corporate Social Responsibility on Customer Loyalty: The Mediating Effect of Reputation in Cooperative Banks Versus Commercial Banks in the Basque Country.Izaskun Agirre Aramburu & Irune Gómez Pescador - 2019 - Journal of Business Ethics 154 (3):701-719.
    The marketplace has seen significant growth in the demand for ‘ethical’ behavior, and banks are seeking to leverage customers’ perception in order to build a sustainable competitive advantage. In consequence, the concepts of corporate social responsibility and corporate reputation are of vital concern for academics and managers in terms of their potential impact on customers. This study seeks to contribute to the literature by examining the mediating role of corporate reputation on the relationship between perceived corporate social responsibility and customer (...)
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  • Attitudes of University Students Regarding Potential Conflicts in Socially Responsible Companies.Jesus Barrena-Martinez, Macarena Lopez-Fernandez, Cristina Marquez-Moreno & Pedro Miguel Romero-Fernandez - 2016 - Journal of Human Values 22 (2):125-138.
    Corporate social responsibility (CSR) is increasingly viewed as a strategic management tool for companies to draw in candidates. In this arena, international responsible rankings such as ‘The Great Place to Work’, ‘Family Responsible Employer Index (FREE)’ or ‘The Best Companies for Working Mothers’ put emphasis on the value of responsible behaviours, not only for surviving in the market, but also to ‘win the war for talent’. Using a sample of Spanish University students, this research aims to analyse the process of (...)
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  • Corporate Social Responsibility Practices of Colombian Companies as Perceived by Industrial Engineering Students.Silvia Teresa Morales-Gualdrón, Daniel Andrés La Rotta Forero, Juliana Andrea Arias Vergara, Juliana Montoya Ardila & Carolina Herrera Bañol - 2020 - Science and Engineering Ethics 26 (6):3183-3215.
    This work describes the perceptions that Industrial Engineering students have regarding Colombian firms’ corporate social responsibility (CSR) practices. It also explores the incidence of gender, academic level, work experience and entrepreneurial intention on students’ vision. A survey with 70 CSR practices was designed based on previous research. Practices were grouped in ten dimensions: shareholders, customers, employees, suppliers, stakeholders, ethics, environment, legal, human rights and society. A representative sample of 142 students was used. Results show that students perceive a higher commitment (...)
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