Abstract

In the 21st century, transparency and efficiency in municipal management are essential. This study focusses on the GAD Municipal of Latacunga, Ecuador, assessing inefficiency in the Office of Valuation and Cadastres, proposing the use of AI to improve governance. The research reveals deficiencies in digitalization and transparency, identifying the need for effective mechanisms to optimize public services. AI is presented as a potential solution to automate tasks, detect irregularities, and increase administrative efficiency. This analysis, based on regional and local data, highlights the potential of AI to transform public administration and strengthening citizen trust.