Effects of Psychological Benefits of Greenness on Airlines’ Customer Experiential Satisfaction, Service Fairness, Alternative Attractiveness, and Switching Intention

Frontiers in Psychology 13:834351 (2022)
Download Edit this record How to cite View on PhilPapers
Abstract
In the context of climate change, this study uncovers the role of green airlines’ social responsibility in conjunction with the consumers’ switching behavior while considering the effects of latent variables, including green psychology, airline corporate image, green experimental behavior, green service fairness, green alternative attractiveness and switching intention, were examined in the study.
PhilPapers/Archive ID
CHAEOP-6
Upload history
Archival date: 2022-04-29
View other versions
Added to PP
2022-04-29

Downloads
7 (#73,964)

6 months
7 (#67,567)

Historical graph of downloads since first upload
This graph includes both downloads from PhilArchive and clicks on external links on PhilPapers.
How can I increase my downloads?