Confusing the "Confusion Matrix": The Misapplication of Shannon Information Theory in Sensory Psychology

Acta Systemica 12 (1):1-17 (2012)
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Information flow in a system is a core cybernetics concept. It has been used frequently in Sensory Psychology since 1951. There, Shannon Information Theory was used to calculate "information transmitted" in "absolute identification" experiments involving human subjects. Originally, in Shannon's "system", any symbol received ("outcome") is among the symbols sent ("events"). Not all symbols are received as transmitted, hence an indirect noise measure is calculated, "information transmitted", which requires knowing the confusion matrix, its columns labeled by "event" and its rows labeled by "outcome". Each matrix entry is dependent upon the frequency with which a particular outcome corresponds to a particular event. However, for the sensory psychologist, stimulus intensities are "events"; the experimenter partitions the intensity continuum into ranges called "stimulus categories" and "response categories", such that each confusion-matrix entry represents the frequency with which a stimulus from a stimulus category falls within a particular response category. Of course, a stimulus evokes a sensation, and the subject's immediate memory of it is compared to the memories of sensations learned during practice, to make a categorization. Categorizing thus introduces "false noise", which is only removed if categorizations can be converted back to their hypothetical evoking stimuli. But sensations and categorizations are both statistically distributed, and the stimulus that corresponds to a given mean categorization cannot be known from only the latter; the relation of intensity to mean sensation, and of mean sensation to mean categorization, are needed. Neither, however, are presently knowable. This is a quandary, which arose because sensory psychologists ignored an ubiquitous component of Shannon's "system", the uninvolved observer, who calculates "information transmitted". Human sensory systems, however, are within de facto observers, making "false noise" inevitable.

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