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  1. Perceptions of Deception: Making Sense of Responses to Employee Deceit.Karen A. Jehn & Elizabeth D. Scott - 2008 - Journal of Business Ethics 80 (2):327-347.
    In this research, we examine the effects that customer perceptions of employee deception have on the customers’ attitudes toward an organization. Based on interview, archival, and observational data within the international airline industry, we develop a model to explain the complex effects of perceived dishonesty on observer’s attitudes and intentions toward the airline. The data revealed three types of perceived deceit (about beliefs, intentions, and emotions) and three additional factors that influence customer intentions and attitudes: the players involved, the beneficiaries (...)
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  • (1 other version)Detecting deception: adversarial problem solving in a low base‐rate world.Paul E. Johnson, Stefano Grazioli, Karim Jamal & R. Glen Berryman - 2001 - Cognitive Science 25 (3):355-392.
    The work presented here investigates the process by which one group of individuals solves the problem of detecting deceptions created by other agents. A field experiment was conducted in which twenty-four auditors (partners in international public accounting firms) were asked to review four cases describing real companies that, unknown to the auditors, had perpetrated financial frauds. While many of the auditors failed to detect the manipulations in the cases, a small number of auditors were consistently successful. Since the detection of (...)
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  • (1 other version)Detecting deception: adversarial problem solving in a low base‐rate world.Paul E. Johnson, Stefano Grazioli, Karim Jamal & R. Glen Berryman - 2001 - Cognitive Science 25 (3):355-392.
    The work presented here investigates the process by which one group of individuals solves the problem of detecting deceptions created by other agents. A field experiment was conducted in which twenty‐four auditors (partners in international public accounting firms) were asked to review four cases describing real companies that, unknown to the auditors, had perpetrated financial frauds. While many of the auditors failed to detect the manipulations in the cases, a small number of auditors were consistently successful. Since the detection of (...)
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  • An integrative model of organizational trust.R. C. Mayer, J. H. Davis & F. D. Schoorman - 1995 - Academy of Management Review 20.
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  • Studies in the Way of Words.Paul Grice - 1989 - Philosophy 65 (251):111-113.
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  • The Moderating Effect of Impression Management on the Organizational Politics–Performance Relationship.Yei-Yi Chen & WenChang Fang - 2008 - Journal of Business Ethics 79 (3):263-277.
    This study investigates the complexities in the relationship between perceptions of organizational politics and performance ratings by examining the moderating effect of impression management on that relationship. Expectancy theory was employed to better understand the moderating effect. We proposed that two kinds of impression management tactics occurred: supervisor-focused and job-focused, respectively. It was hypothesized that increased exercise of impression management would mitigate the negative effects of perceptions of organizational politics and performance ratings. Data were collected from 290 full-time employees of (...)
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