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  1. On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment.Marcel Zeelenberg, Wilco W. van Dijk, Antony S. R. Manstead & Joop Vanr de Pligt - 2000 - Cognition and Emotion 14 (4):521-541.
    Decision outcomes sometimes result in negative emotions. This can occur when a decision appears to be wrong in retrospect, and/or when the obtained decision outcome does not live up to expectations. Regret and disappointment are the two emotions that are of central interest in the present article. Although these emotions have a lot in common, they also differ in ways that are relevant to decision making. In this article we review theories and empirical findings concerning regret and disappointment. We first (...)
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  • The Experience of Regret and Disappointment.Marcel Zeelenberg, Wilco W. van Dijk, Antony S. R. Manstead & Joopvan der Pligt - 1998 - Cognition and Emotion 12 (2):221-230.
    Regret and disappointment have in common the fact that they are experienced when the outcome of a decision is unfavourable: They both concern “what might have been”, had things been different. However, some regret and disappointment theorists regard the differences between these emotions as important, arguing that they differ with respect to the conditions under which they are felt, and how they affect decision making. The goal of the present research was to examine whether and how these emotions also differ (...)
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  • The use of crying over spilled milk: A note on the rationality and functionality of regret.Marcel Zeelenberg - 1999 - Philosophical Psychology 12 (3):325 – 340.
    This article deals with the rationality and functionality of the existence of regret and its influence on decision making. First, regret is defined as a negative, cognitively based emotion that we experience when realizing or imagining that our present situation would have been better had we acted differently. Next, it is discussed whether this experience can be considered rational and it is argued that rationality only applies to what we do with our regrets, not to the experience itself. Then, research (...)
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  • Norm theory: Comparing reality to its alternatives.Daniel Kahneman & Dale T. Miller - 1986 - Psychological Review 93 (2):136-153.
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