Through an analysis of two highly routinized interactive service jobs, fast food service and insurance sales, this article explores the interrelationship of work, gender, and identity. While notions of proper gender behavior are quite flexible, gender-segregated service jobs reinforce the conception of gender differences as natural. The illusion that gender-typed interaction is an expression of workers' inherent natures is sustained, even in situations in which workers' appearances, attitudes, and demeanors are closely controlled by their employers. Gender-typed work has different meanings (...) for women and men, however, because of differences in the cultural valuation of behavior considered appropriate to each gender. (shrink)

This article argues that individuals paradigms have predominated social scientific explanations for gendered behavior in intimate relationships but that a microstructural paradigm adds necessary additional information. The results of a study designed to test the relative strengths of individualist and microstructural explanations for “mothering behavior” are presented. The microstructural hypothesis is that single fathers will adopt parental behavior that more closely resembles that of women who mother than that of married fathers. Parenting behaviors of single fathers, single mothers, married parents (...) with mothers at home, and married two-paycheck couples are compared. Overall, the hypothesis is supported. The article ends with a discussion of the implications of the microstructural perspective for social change in a feminist direction. (shrink)

Although the modern American kinship system is nominally a bilateral system, the very definition of kin ties is based on the principles of patriarchy. Women do not gain their rights to their children in this society as mothers, but as father-equivalents, sources of genetic material. In child rearing as in childbearing, women may take on the role of fathers to their children, substituting poorer women to do the traditional mothering work. The resultant recasting of the classic Oedipal drama in terms (...) of class and race rather than gender is described. This article argues that we must move beyond patriarchal definitions of the relations between parents and children, and beyond modifications that simply extend to some women, most often at cost to other women, some of the privileges of patriarchy. (shrink)

This article examines problems that arise when women enter nontraditional blue-collar occupations. Despite job security, women's arrival in one such workplace generated strains by threatening assumptions of male supremacy. Previous research has examined women's modes of accommodation to male-dominated workplaces. In this case, men as well as women developed accommodative patterns that allowed them to accept women as co-workers without giving up their beliefs about male superiority.

This article describes the innovative job performance strategies used by women who work as guards in men's prisons. It suggests that women guards perform the job differently from men guards not only because women face structural and discriminatory barriers on the job but also because most women bring to the job a set of prior experiences, skills, and abilities different from those of most men. One of the reasons women may fail to receive positive performance evaluations in jobs traditionally held (...) by men is that they are being evaluated on the basis of how well their work behavior matches that of men doing the same work. This article argues that there are multiple ways to perform jobs and that to expect women to perform jobs in the same manner as their male colleagues is a form of gender bias. Women should be judged by how effective they are, not by whether their approaches to work are similar to those of men. (shrink)