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  1. Emotional intelligence as a moderator in the relationship between negative emotions and emotional exhaustion among employees in service sector occupations.Róża Bazińska & Dorota Szczygieł - 2013 - Polish Psychological Bulletin 44 (2):201-212.
    Traditionally, most of the research on occupational burnout has focused on organizational stressors, such as workload and time pressure, and has overlooked the emotional nature of customer service work and its effect on burnout. This study was designed to examine the effects of individuals’ affective traits and affective states on burnout. The main hypothesis of this study was that emotional intelligence acts as a moderator in the relationship between negative emotions felt by employees during their interactions with clients and emotional (...)
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  • Temperamental Determinants of Social Competencies.Katarzyna Martowska - 2014 - Polish Psychological Bulletin 45 (2):128-133.
    The research concerned the determinants of social competencies, which are significant indicators of the quality of interpersonal relations. The aim of the study was to verify the connection between social competencies and temperamental traits. The respondent group included 220 university students of different faculties aged 19-24. Social competencies were measured with the use of a Social Competencies Questionnaire by Anna Matczak, while temperamental traits were measured with The Formal Characteristics of Behaviour-Temperament Inventory, by Bogdan Zawadzki and Jan Strelau. The research (...)
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  • Can men do better if they try harder: Sex and motivational effects on emotional awareness.Joseph Ciarrochi, Keiren Hynes & Nadia Crittenden - 2005 - Cognition and Emotion 19 (1):133-141.
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  • On the criterion and incremental validity of trait emotional intelligence.Konstantin Vasily Petrides, Juan Carlos Pérez-González & Adrian Furnham - 2007 - Cognition and Emotion 21 (1):26-55.
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  • Introduction to the Special Issue.[author unknown] - 2010 - Politics and Society 38 (2):151-151.
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