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  1. When Is a Work-Around? Conflict and Negotiation in Computer Systems Development.Neil Pollock - 2005 - Science, Technology, and Human Values 30 (4):496-514.
    The notion of a “work-around” is a much-used resource within the sociology of technology, reflecting an interest in showing how users are not simply shaped by technologies but how they, through adopting artifacts in ways other than those for which they were designed or intended, are also shapers of technology. Using the language and concerns of actor-network theory and focusing on recent developments within computer-systems implementation, this article seeks to explore and add to our understanding of work-arounds through unpacking the (...)
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  • Digital Infrastructures and the Machinery of Topological Abstraction.Matthew Fuller & Andrew Goffey - 2012 - Theory, Culture and Society 29 (4-5):311-333.
    Drawing on contemporary pragmatic philosophy and grounded in a reading of techniques associated with digital media as sophist practices of influence and manipulation, this paper proposes an ‘experimental’ reading of key aspects of the topological qualities of the infrastructure of the knowledge economy, with its obsessive attempts at measuring, recording and monitoring, or ‘qualculation’. Taking seriously, albeit with humour, early criticisms of actor-network for its ostensibly Machiavellian proclivities, it offers a series of playful stratagems for the exploration and analysis of (...)
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  • Technology and Institutions: A Critical Appraisal of GIS in the Planning Domain.Raul P. Lejano - 2008 - Science, Technology, and Human Values 33 (5):653-678.
    GIS has captured planning practice to an unprecedented degree, and this article on how it reconfigures and is configured by institutional context. The author inquires into GIS as a technology for incorporating knowledge into institutional use and includes five propositions: GIS's efficiencies in data processing allows it unprecedented facility and scope of analysis, its use increases alienation, its mimetic language furthers its role in planning, its logic appears rational—purposive, but it conceals an underlying normative logic, and its most profound effect (...)
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  • Locating HIV/aids and India: Cautionary Notes on the Globalization of Categories.Niranjan Karnik - 2001 - Science, Technology, and Human Values 26 (3):322-348.
    HIV/aids can now be considered a pandemic as it affects all parts of the world. As attentive as scholars have been to the biomedical and epidemiological aspects of the disease, they have been slower to try to understand it as a disease of transnational significations or meanings. This article looks to the ways that the conceptual categories of HIV/aids came to India in the biomedical literature, the approaches that the media in the United States and India took in contending with (...)
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  • From the Profound to the Mundane: Questionnaires as Emerging Technologies in Autism Genetics.Gregory Hollin - 2019 - Science, Technology, and Human Values 44 (4):634-659.
    It is widely argued that the final decades of the twentieth century saw a fundamental change, marked by terms such as biomedicalization and geneticization, within the biomedical sciences. What unites these concepts is the assertion that a vast array of emerging technologies—in genomics, bioengineering, information technology, and so forth—are transforming understandings of disease, diagnosis, therapeutics, and working practices. While clearly important, these analyses have been accused of perpetuating theoretical trends that attribute primacy to the new over the old, discontinuity over (...)
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  • Working around ERPs in Technological Universities.Vaughan Higgins & Simon Kitto - 2010 - Science, Technology, and Human Values 35 (1):29-54.
    This article explores the work-arounds through which an Enterprise Resource Planning software system is implemented within an Australian University. We argue that while resistance is significant, the process of working around a technology can have ambiguous effects in terms of how users—in this case academics—are governed and govern themselves. Drawing upon Andrew Barry’s Foucauldian-inspired work on ‘‘technological zones,’’ we show how attempts to work-around the ERP contributed to the creation of an alternative technological zone based on cultural discourses of academic (...)
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  • Performing Users: The Case of a Computer-Based Dairy Decision-Support System.Vaughan Higgins - 2007 - Science, Technology, and Human Values 32 (3):263-286.
    This article draws on the concept of “performance” to argue for greater recognition of preexisting practices in the configuration of users. Through an Australian case study of a computer-based dairy decision-support system introduced via a two-day workshop to participating farmers, the article examines the assembling of imputed farmer users in the design of the software. It then explores how the designer and trainers attempt, through the decision-support system, to mobilize their network and align the imputed user with farmers' preexisting performances. (...)
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  • Building information systems as universalized locals.Mark Hartswood, Alexander Voß, Rob Procter, Mark Rouncefield, Roger Slack & Robin Williams - 2001 - Knowledge, Technology & Policy 14 (3):90-108.
    We report on our experiences in a participatory design project to develop ICTs in a hospital ward working with deliberate self-harm patients. This project involves the creation and constant re-creation of socio-technical ensembles that satisfy the various, changing and often contradictory and conflicting needs in this context. Such systems are shaped in locally meaningful ways but nevertheless reach beyond their immediate context to gain wider importance and to be integrated with the larger environment.
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  • Practicing Reliability: Reconstructing Traditional Boundaries in the Gray Areas of Health Information Review on the Web.Roland Bal & Samantha Adams - 2009 - Science, Technology, and Human Values 34 (1):34-54.
    The availability of medical and health information on the world wide web has led to a long discussion about the reliability of that information. Various medical, political, and independent organizations have created user-friendly tools for finding reliable medical/health information on the web and have been faced with the challenge of defining what it means for information to be reliable. Little attention has been given to the work of reviewing web-based information and applying selection criteria to individual sites. In this article, (...)
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  • User-Centered Design and the Normative Politics of Technology.Richard Badham & Karin Garrety - 2004 - Science, Technology and Human Values 29 (2):191-212.
    A long tradition of discourse and practice claims that technology designers need to take note of the characteristics and aspirations of potential users in design. Practitioners in the field of user-centered design have developed methods to facilitate this process. These methods represent interesting vehicles for the pursuit of normative politics of technology. In this article, the authors use a case study of the introduction and use of UCD methods in Australia to explore the politics of getting the methods to work (...)
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