The increasing workplace use of artificially intelligent (AI) technologies has implications for the experience of meaningful human work. Meaningful work refers to the perception that one’s work has worth, significance, or a higher purpose. The development and organisational deployment of AI is accelerating, but the ways in which this will support or diminish opportunities for meaningful work and the ethical implications of these changes remain under-explored. This conceptual paper is positioned at the intersection of the meaningful work and ethical AI (...) literatures and offers a detailed assessment of the ways in which the deployment of AI can enhance or diminish employees’ experiences of meaningful work. We first outline the nature of meaningful work and draw on philosophical and business ethics accounts to establish its ethical importance. We then explore the impacts of three paths of AI deployment (replacing some tasks, ‘tending the machine’, and amplifying human skills) across five dimensions constituting a holistic account of meaningful work, and finally assess the ethical implications. In doing so we help to contextualise the meaningful work literature for the era of AI, extend the ethical AI literature into the workplace, and conclude with a range of practical implications and future research directions. (shrink)

With automation of routine decisions coupled with more intricate and complex information architecture operating this automation, concerns are increasing about the trustworthiness of these systems. These concerns are exacerbated by a class of artificial intelligence that uses deep learning, an algorithmic system of deep neural networks, which on the whole remain opaque or hidden from human comprehension. This situation is commonly referred to as the black box problem in AI. Without understanding how AI reaches its conclusions, it is an open (...) question to what extent we can trust these systems. The question of trust becomes more urgent as we delegate more and more decision-making to and increasingly rely on AI to safeguard significant human goods, such as security, healthcare, and safety. Models that “open the black box” by making the non-linear and complex decision process understandable by human observers are promising solutions to the black box problem in AI but are limited, at least in their current state, in their ability to make these processes less opaque to most observers. A philosophical analysis of trust will show why transparency is a necessary condition for trust and eventually for judging AI to be trustworthy. A more fruitful route for establishing trust in AI is to acknowledge that AI is situated within a socio-technical system that mediates trust, and by increasing the trustworthiness of these systems, we thereby increase trust in AI. (shrink)

Research on the ethics of algorithms has grown substantially over the past decade. Alongside the exponential development and application of machine learning algorithms, new ethical problems and solutions relating to their ubiquitous use in society have been proposed. This article builds on a review of the ethics of algorithms published in 2016, 2016). The goals are to contribute to the debate on the identification and analysis of the ethical implications of algorithms, to provide an updated analysis of epistemic and normative (...) concerns, and to offer actionable guidance for the governance of the design, development and deployment of algorithms. (shrink)

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these “stakeholders' desiderata”) in a variety of contexts. However, the literature on XAI is vast, spreads out across multiple largely disconnected disciplines, and it often remains unclear how explainability approaches are supposed to achieve the goal of satisfying stakeholders' desiderata. This paper discusses the main classes of stakeholders calling for explainability (...) of artificial systems and reviews their desiderata. We provide a model that explicitly spells out the main concepts and relations necessary to consider and investigate when evaluating, adjusting, choosing, and developing explainability approaches that aim to satisfy stakeholders' desiderata. This model can serve researchers from the variety of different disciplines involved in XAI as a common ground. It emphasizes where there is interdisciplinary potential in the evaluation and the development of explainability approaches. (shrink)

Journalism and media studies lack robust theoretical concepts for studying journalistic knowledge ‎generation. More specifically, conceptual challenges attend the emergence of big data and ‎algorithmic sources of journalistic knowledge. A family of frameworks apt to this challenge is ‎provided by “social epistemology”: a young philosophical field which regards society’s participation ‎in knowledge generation as inevitable. Social epistemology offers the best of both worlds for ‎journalists and media scholars: a thorough familiarity with biases and failures of obtaining ‎knowledge, and a strong (...) orientation toward best practices in the realm of knowledge-acquisition ‎and truth-seeking. This paper articulates the lessons of social epistemology for two central nodes of ‎knowledge-acquisition in contemporary journalism: human-mediated knowledge and technology-‎mediated knowledge. ‎. (shrink)

Speaking with conversational AIs, technologies whose interfaces enable human-like interaction based on natural language, has become a common phenomenon. During these interactions, people form their beliefs due to the say-so of conversational AIs. In this paper, I consider, and then reject, the concepts of testimony-based beliefs and instrument-based beliefs as suitable for analysis of beliefs acquired from these technologies. I argue that the concept of instrument-based beliefs acknowledges the non-human agency of the source of the belief. However, the analysis focuses (...) on perceiving signs and indicators rather than content expressed in natural language. At the same time, the concept of testimony-based beliefs does refer to natural language propositions, but there is an underlying assumption that the agency of the testifier is human. To fill the lacuna of analyzing belief acquisition from conversational AIs, I suggest a third concept: technology-based beliefs. It acknowledges the non-human agency-status of the originator of the belief. Concurrently, the focus of analysis is on the propositional content that forms the belief. Filling the lacuna enables analysis that considers epistemic, ethical, and social issues of conversational AIs without excluding propositional content or compromising accepted assumptions about the agency of technologies. (shrink)

Research on the ethics of algorithms has grown substantially over the past decade. Alongside the exponential development and application of machine learning algorithms, new ethical problems and solutions relating to their ubiquitous use in society have been proposed. This article builds on a review of the ethics of algorithms published in 2016, 2016). The goals are to contribute to the debate on the identification and analysis of the ethical implications of algorithms, to provide an updated analysis of epistemic and normative (...) concerns, and to offer actionable guidance for the governance of the design, development and deployment of algorithms. (shrink)

Artificial intelligence receives attention in media as well as in academe and business. In media coverage and reporting, AI is predominantly described in contrasted terms, either as the ultimate solution to all human problems or the ultimate threat to all human existence. In academe, the focus of computer scientists is on developing systems that function, whereas philosophy scholars theorize about the implications of this functionality for human life. In the interface between technology and philosophy there is, however, one imperative aspect (...) of AI yet to be articulated: how do intelligent systems make inferences? We use the overarching concept “Artificial Intelligent Behaviour” which would include both cognition/processing and judgment/behaviour. We argue that due to the complexity and opacity of artificial inference, one needs to initiate systematic empirical studies of artificial intelligent behavior similar to what has previously been done to study human cognition, judgment and decision making. This will provide valid knowledge, outside of what current computer science methods can offer, about the judgments and decisions made by intelligent systems. Moreover, outside academe—in the public as well as the private sector—expertise in epistemology, critical thinking and reasoning are crucial to ensure human oversight of the artificial intelligent judgments and decisions that are made, because only competent human insight into AI-inference processes will ensure accountability. Such insights require systematic studies of AI-behaviour founded on the natural sciences and philosophy, as well as the employment of methodologies from the cognitive and behavioral sciences. (shrink)