Whereas “professional vision” has been mostly analyzed in apprenticeship and other settings where knowledge is made explicit or reflected upon, I focus on how expertise tacitly plays out in task-oriented interaction among practitioners. The paper considers orientation both to the coworker’s and one’s own expertise in the collaborative accomplishment of airport security work. I show how screeners recruit action from colleagues in largely underspecified ways, based on shared access to the visibility field and expected professional vision. Requesting is tacitly accomplished (...) via “highlighting,” which also accounts for one’s request. Accepting is silently achieved via locomotion, which also serves as a display of understanding. Embodied action is systematically preferred to verbal one. Talk is employed in larger proportions when the domain of scrutiny is not equally accessible to interactants, and when “face-work” is required. (shrink)

The article presents an analysis of the ways in which knowledge is displayed, contested and renegotiated in the 2007 French presidential debate between Ségolène Royal and Nicolas Sarkozy. Knowledge displays can be achieved through a series of ‘neutral’ resources, such as informing, explanation or comment, or through face-damaging resources, such as questioning an unknowledgeable interlocutor to prove his inferior epistemic status and boost one’s own. The article focuses on this latter type of knowledge display where a knowledgeable participant engages in (...) question–answer sequences with an unknowledgeable respondent in front of a third party. The article also undertakes an analysis of the multimodal strategies employed by the participant to discredit the opponent. The article intends to contribute to the existent literature on epistemic stance by offering a prototypical example of incongruence between the epistemic status of the questioner and the epistemic stance he adopts. (shrink)

In conversation analysis, through Sacks, Schegloff, Jefferson, and others, the conceptual architecture is joined at the hip to a technical architecture of transcripts, sequence, and turn productions. That the conceptual was to be found and demonstrated in the material detail of temporal productions was central to CA’s extraordinary innovations. As with CA, an Epistemic CA has the task of giving evidence of its conceptual order in actual materials, and thus animating the materials to show them. The task and relationship are (...) emblematically reflexive: we shall find the expression ‘Oh’ indexing ‘changes of state’ or ‘inapposite inquiries’, for example, as of the account-able animations of turns and sequences of turns. Our shared attachments to sequential analysis deliver the expectation that we shall see how Epistemic order is achieved on actual occasions, through actual materials, rendered as transcript. The discussion turns to how the Epistemic Program engages and acquits this analytic expectation. (shrink)

This article critically examines the relations between epistemics in conversation analysis and linguistic and cognitivist conceptions of communicative interaction that emphasize information and information transfer. The epistemic program adheres to the focus on recorded instances of talk-in-interaction that is characteristic of CA, explicitly identifies its theoretical origins with ethnomethodology, and points to implications of its research for the social distribution of knowledge. However, despite such affiliations with CA and ethnomethodology, the EP is cognitivist in the way it emphasizes information exchange (...) as an underlying, extrasituational ‘driver’ in social interaction. To document how the EP draws upon cognitivist conceptions of information and knowledge, we review examples from the corpus of transcripts analyzed in key publications on epistemics. Our re-analysis casts doubt upon the way EP analysis invokes an underlying order that supposedly drives the evident sequential organization of those transcripts. (shrink)

This paper contributes to empirical knowledge of citizen participation as a communicative event, by analyzing discursive tensions in interviews between civil servants and citizen-parents, that are part of a participatory process on how to mitigate violence in a suburban area in Sweden. Citizen participation events are increasingly initiated by public institutions in Western societies. Research, however, shows that goals of participatory processes often conflict with formal decision-making structures and institutional boundaries. Yet, how such tensions play out on the level of (...) interaction is little researched. This study therefore analyzes discursive practices deployed by civil servants and how these construct characteristic tensions for the interviews. Three practices are identified: pursuing the initial question, cueing an institutional frame, and epistemic positioning of the parents. These practices, being guided by an institutional agenda, create tensions both to the parents’ lifeworld and for the ideals of the participatory method itself. (shrink)

We start this article from Gilbert Ryle’s distinction between propositional knowledge, ‘knowing-that’, and procedural knowledge, ‘knowing-how’, and investigate how participants in interaction display orientation to the latter in various settings. As the knowledge of how things are done, know-how can be analyzed in terms of its relevance and consequentiality for parties in interaction. Similarly, as participants adjust their actions and understandings according to their sense of what they know and assume others to know, their know-how and its distribution may form (...) the basis for adjusting and reshaping their actions, forms of participation and identities. In this sense, we aim at opening an investigation of know-how, and its conventionalized form, expertise, in interaction. In as much as it forms a distinct domain, a new research object – expertise in interaction – is formulated. Methodological issues of how to study expertise in interaction are discussed. The data are in English and Finnish. (shrink)

In a Special Issue of Discourse Studies titled ‘The Epistemics of Epistemics’, contributing authors criticize Heritage’s research on participants’ orientations to, and management of, the distribution of knowledge in conversation. These authors claim that the analytic framework Heritage developed for analyzing epistemic phenomena privileges the analysts’ over the participants’ point of view, and rejects standard methods of conversation analysis ; that and are adopted in developing and defending the use of abstract analytic schemata that offer little purchase on either the (...) specific actions speakers accomplish or the understanding others display of them; and that, by virtue of these deficiencies, claims about the systematic relevance of epistemic phenomena for talk-in-interaction breach long-standing norms regarding the relationship between data analysis and generalizing claims. Using a collection of excerpts bearing on the import of epistemics for action formation and action sequencing, I demonstrate that these claims are patently false and suggest that they reflect the authors’ effort to recast CA as a kind of fundamentalist enterprise. I then consider excerpts from a second collection to illustrate how the form of social organization described by Heritage can be used to explicate other phenomena that depend on systematic alterations to its basic features. In conclusion, I suggest that CA’s success in enhancing our grasp of the organization of talk-in-interaction derives from its unique commitment to both generalization and context specificity, collections and single cases, findings plus a continual openness to the ‘something more’ that each particular case can provide. (shrink)

This study, by means of conversation analysis, comprehensively illuminates the advisee’s acceptance of advice in Chinese phone-in counseling for family problems from the perspective of Epistemics, and reveals advisee’s type of management of the epistemic status relationship as well as the epistemic stances during executing the management. The study finds that the advisee tacitly approved of the asymmetric relationship of epistemic status between an adviser and himself/herself when accepting advice; that this type of relationship management can be executed through four (...) kinds of epistemic stances; that these stances actually reflect the advisee’s positioning of asymmetric relationship of knowledge distribution of both parties. This study investigates the acceptance of advice from the perspective of Epistemics, which can extend the theoretical perspective of the researches on responses to advice and give new illumination of the advisory interaction. (shrink)

Mental spacesare conceptual structures for meaning representation and interpretation in discourse. They are pervasive in everyday language as an important aspect of ongoing language processing and meaning construction (Hamawand 2016). The application ofMental Space Theory(MST) to the analysis of real, attested examples of discourse (e.g. Conversation Analysis) has been undertaken through productive exchanges (seeHougaard 2004,2005,Oakley & Hougaard 2008,Oakley 2009). The integration links external, observable language behaviors to internal, conceptual mental operations (Williams 2008), revealing that the cognitive dimensions of discursive approaches (...) are essential to the analysis of talk-in-interaction. This study focuses on the technical aspects of Conversation Analysis in interactive academic talk and shows how MST can provide a subsequent framework for making plausible accounts of the meaning construction process underlying typical conversational moves in this unique talk setting. The data analyses show that the accessibility and selectivity of cognitive mappings contribute to shaping the structurality of meaning representation, transmission, and interpretation. The findings have implications for understanding and characterizing how co-constructed meaning enters into individual and collective conceptualization in higher education communication. (shrink)

Organisational planning processes often materialise as a series of meetings, where the future of the organisation is jointly discussed and negotiated as a part of local decision-making sequences. Using conversation and discourse analytical approaches, this article investigates how proposals concerning the future can also be resisted by employing a specific device, a conditional construction. The data for the study originate from a city organisation, whose customer services are being developed. The results show how the conditional constructions work in two interrelated (...) ways. First, by introducing a problematic hypothetical situation, they outline the undesirable consequences of the proposed idea in real work life. Second, by highlighting the experience of the customer, they present the organisation as benefitting from the potential rejection of the idea. The article discusses the implications of the results for the study of proposal and decision-making sequences in longitudinal, multisemiotic discursive processes. (shrink)

Based on extensive ethnographic fieldwork in lowland Peru, this study examines linguistic resources used for coding agreements in Alto Perené conversation. The study draws on the anthropological tradition of conversation analysis-informed ethnographies. The investigation of agreeing responses is limited to those which allow a projectedly ‘knowing’, or K-plus, participant to raise his or her epistemic status from the sequentially second position. It is shown that Alto Perené K-plus response formats include the evaluative property word kametsari ‘good’ with an intensifier and/or (...) upgraded prosody, argument focus structures, two polarity verbs ari ‘it is the case’ and omapero ‘it is true’, and the verb ñakiro ‘as you can see’. This analysis demonstrates a relationship between the Alto Perené practices of expressing K-plus agreements and the collateral effects arising from the particular meanings and functions of structures which are used for accomplishing an agreeing action. (shrink)

This article explores the role of text cohesion in the comprehension and production of text. While most discourse models have considered the roles of the text features and the reader, the crucial role of writers’ epistemic stance has not been widely considered. The thesis explored here is that levels of cohesion emerge in text based on the epistemic stance of the author relative to the reader. Evidence is provided indicating that text genres show compensatory relationships between different features related to (...) text difficulty. For example, while science texts have more challenging words than do narratives, they tend to have higher cohesion and simpler syntax. These text profiles indicate that skilled writers have an awareness of readers’ needs. By contrast, less skilled writers seem to have less sensitivity to the interplay between textual dimensions and less audience awareness. For example, evidence is reviewed showing that more proficient essays are characterized by lower cohesion than less proficient essays: less skilled writers tend to use more cohesive cues than do more skilled writers. To the extent that an author understands the readers’ needs, the author has a more successful epistemic stance toward the reader. This stance is partially evidenced by the crucial role of cohesion in text comprehension and writing. (shrink)

Young citizens are increasingly being invited to take part in participatory democracy meetings as joint decision-making has grown popular in public administration. The backbone of participatory democracy is that some authority is granted to the citizenry and by drawing on video data from a year-long participatory project, this conversation analytic study shows that the adolescents are instructed to a deontic role rooted in epistemics, benefactive considerations, as well as temporal aspects relating to future citizenship and hope. The institutional representatives perform (...) actions that determine how the adolescents should, in their turn, perform actions of influence. In this way, authority is ascribed through an ambivalent configuration in which compliance with the directives is supposed to establish a strengthened deontic position. (shrink)

The expression ‘Oh’ in natural conversation is a signal topic in the development of the Epistemic Program. This article attempts to bring into view a sense of place for this simple expression in the early literature, beginning with ‘Oh’ as a ‘change-of-state token’ and through its subsequent treatments in the production of assessments. It reviews them with an interest in two allied developments. One is the rendering of ‘Oh’ as an expression that ‘indexes’ epistemic structure. The other, pursued in the (...) detail of transcript in Part 2, is how, as of this rendering, the literature manages its tasks of ‘animating transcript’, or how we portray ordinary talk as social action. We think these two moves are closely connected within the EP. And we think they yield a very different ‘vocabulary of motives’, different from the natural language studies of conversation analysis. Our discussions address in turn the central phrases of our title. (shrink)

In this study, we investigated how students manage their lack of/insufficient understanding of the content of a mathematical task with the aim of reaching shared understanding and epistemic balance in peer interaction. The data consist of recordings collected during a mathematics project in a Finnish lower secondary school. The findings, drawing on conversation analysis, showed two markedly different sequence trajectories: how interaction between a K+ and a K− student proceeded relatively smoothly when these positions were accepted by both participants, and (...) consequently the K+ led epistemic work by designing turns that resembled teachers’ practices; and how the K+/k− interaction became extended when a K− challenged the K+’s knowledge claims, and furthermore, how a K− steered the epistemic work using polar and wh-interrogatives. The findings contribute to a better understanding of the ways the management of epistemic imbalance can progress during peer group work. (shrink)

Although the production and recognition of social actions have been central concerns for conversation analysis from the outset, it has recently been argued that CA is yet to develop a systematic analysis of ‘action formation’. As a partial remedy to this situation, John Heritage introduces ‘epistemic status’, which he claims is an unavoidable component of the production and recognition of social action. His proposal addresses the question how is social action produced and recognized? by reference to another question how is (...) relative knowledge recognized? Despite the importance placed on the latter question, it is not clear how it is to be answered in particular cases. We argue that the introduction of epistemic status builds on a reformulation of the action formation problem that unnecessarily de-emphasizes the importance of the sequential environment. Our re-analyses of key sequences cast doubts on the empirical grounding of the epistemic program, and question whether the fundamental role of epistemic status has been convincingly demonstrated. (shrink)

Our study offers a linguistic–pragmatic examination of instances of bystander intervention, a social action that takes place when a bystander or a group of bystanders intervenes when a wrongdoer abuses a victim or behaves outside socially acceptable norms. We approach this social phenomenon by analyzing data drawn from a database of 11 video-recordings that all involve naturally occurring interactions in public settings in China. The notion of intervention discourse is tentatively introduced in this study to distinguish it from those used (...) to achieve other communicative purposes and to disclose some recurrent patterns of language use in bystander intervention. The data analysis summarizes six categories of intervention discourse along the continuum of strong to weak intervention: terminating, consequence-stating, advising, judging, appealing and stance-taking. Our study demonstrates that the skillful exercise of deontic authority embodied in intervention discourse might have a tangible influence on the outcome of the intervention. (shrink)

It is timely and important that new developments in conversation analysis become the subject of principled debate. John Heritage’s recent papers on the role of epistemics constitute one such development, and by re-analysing excerpts from this work, the articles in this Special Issue reveal some significant problems with a programmatic approach to epistemics. This commentary agrees with the critics that there are dangers in an overemphasis on epistemics and in using isolated utterances and proposing abstract scales and terms. But the (...) commentary also warns against totally rejecting epistemics as a domain of inquiry in CA and points to places where the critics exaggerate their criticisms in a way that makes them unnecessarily hostile. (shrink)

My argument here is principally that the ubiquity of epistemics is evident in the ways in which knowledge claims and attributions of knowledge to self and other are embedded in turns and sequences, inform the design of turns at talk, are amended in the corrections that speakers sometimes make, to change from one epistemic stance to another, and are contested, in the occasional ‘struggles’ between participants, as to which of them has epistemic primacy. I show that these cannot be understood (...) in cognitive terms; furthermore, I show that epistemics – again the attribution of knowledge to self and other – is ‘real’ for participants. That is, in these four practices and aspects of interaction it is evident that participants orient to their states of knowledge relative to one another, on a moment-by-moment, turn-by-turn basis. (shrink)

Studies of several languages, including Swahili [swa], suggest that realis (actual, realizable) and irrealis (unlikely, counterfactual) meanings vary along a scale (e.g., 0.0–1.0). T-values (True, False) and P-values (probability) account for this pattern. However, logic cannot describe or explain (a) epistemic stances toward beliefs, (b) deontic and dynamic stances toward states-of-being and actions, and (c) context-sensitivity in conditional interpretations. (a)–(b) are deictic properties (positions, distance) of ‘embodied’ Frames of Reference (FoRs)—space-time loci in which agents perceive and from which they contextually (...) act (Rohrer 2007a, b). I argue that the embodied FoR describes and explains (a)–(c) better than T-values and P-values alone. In this cognitive-functional-descriptive study, I represent these embodied FoRs using Unified Modeling Language (UML) mental spaces in analyzing Swahili conditional constructions to show how necessary, sufficient, and contributing conditions obtain on the embodied FoR networks level. (shrink)