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  1. Chatbot Breakthrough in the 2020s? An Ethical Reflection on the Trend of Automated Consultations in Health Care.Jaana Parviainen & Juho Rantala - 2022 - Medicine, Health Care and Philosophy 25 (1):61-71.
    Many experts have emphasised that chatbots are not sufficiently mature to be able to technically diagnose patient conditions or replace the judgements of health professionals. The COVID-19 pandemic, however, has significantly increased the utilisation of health-oriented chatbots, for instance, as a conversational interface to answer questions, recommend care options, check symptoms and complete tasks such as booking appointments. In this paper, we take a proactive approach and consider how the emergence of task-oriented chatbots as partially automated consulting systems can influence (...)
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  • NHS AI Lab: Why We Need to Be Ethically Mindful About AI for Healthcare.Jessica Morley & Luciano Floridi - unknown
    On 8th August 2019, Secretary of State for Health and Social Care, Matt Hancock, announced the creation of a £250 million NHS AI Lab. This significant investment is justified on the belief that transforming the UK’s National Health Service (NHS) into a more informationally mature and heterogeneous organisation, reliant on data-based and algorithmically-driven interactions, will offer significant benefit to patients, clinicians, and the overall system. These opportunities are realistic and should not be wasted. However, they may be missed (one may (...)
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