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  1. How Human–Chatbot Interaction Impairs Charitable Giving: The Role of Moral Judgment.Yuanyuan Zhou, Zhuoying Fei, Yuanqiong He & Zhilin Yang - 2022 - Journal of Business Ethics 178 (3):849-865.
    Interactions between human beings and chatbots are gradually becoming part of our everyday social lives. It is still unclear how human–chatbot interactions, compared to human–human interactions, influence individual morality. Building on the dual-process theory of moral judgment, a secondary data analysis, and two scenario-based experiments provide sufficient evidence that HCIs support utilitarian judgments, which reduce participants' donation amount. Study 3 further demonstrates that the negative effects of HCIs can be attenuated by inducing a social-oriented communication style in chatbots’ verbal language (...)
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  • A Meta-Analytical Assessment of the Effect of Deontological Evaluations and Teleological Evaluations on Ethical Judgments/intentions.Aimee E. Smith, Natalina Zlatevska, Rafi M. M. I. Chowdhury & Alex Belli - 2023 - Journal of Business Ethics 188 (3):553-588.
    Deontological and teleological evaluations are widely utilized in the context of consumer decision-making. Despite their use, the differential effect of these distinct types of evaluations, and the conditions under which they hold, remains an unresolved issue. Thus, we conduct a meta-analysis of 316 effect sizes, from 53 research articles, to evaluate the extent to which deontological and teleological evaluations influence ethical judgments and intentions, and under what circumstances the influence occurs. The effect is explored across three categories of moderators: (1) (...)
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