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  1. Commentary on Sillince. Bishop - unknown
    The paper examines a transcript of a meeting at a large acute hospital. Conflict is avoided by means of topic shifting. Initially topics range over items about which agreement exists--the establishment of common ground. More urgent and more certain things get discussed first. Agreement and therefore finishing of a topic are signaled merely by moving on to the next topic. Conflict is avoided by use of dilemmas to identify potential agreements.
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