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  1. Consumer Complaining Behavior: a Paradigmatic Review.Swapan Deep Arora & Anirban Chakraborty - 2020 - Philosophy of Management 20 (2):113-134.
    Consumer complaining behavior (CCB) is an important stream of research and practice, as it links the domains of service failure and service recovery. CCB research, although extensive and temporally wide, exhibits a lack of concern for the underlying assumptions of scholarly inquiry. Researchers neither explicitly mention, nor consciously indicate their ontological, epistemological, and methodological assumptions. We systematically identify the extant CCB literature and map it to two well-accepted paradigmatic classifications (Burrell and Morgan 1979; Deetz Organization Science 7(2): 191–207, 1996). Normative (...)
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  • God, Ontology and Management: A Philosophical Praxis.Margaret R. DiMarco Allen - 2019 - Philosophy of Management 18 (3):303-330.
    A philosophy of management that incorporates the big picture of human experience, all levels, and degrees of awareness in relationship with the world, will better develop and sustain an environment conducive to creative contributions that meet organizational goals. Quantum physics reveals the nature of reality to be connection and creativity engaged in a process of actualizing possibilities. Human beings participate in this process of actualization, as both observer-creator and experiencer of the universe through multiple domains of knowing – a collaborator (...)
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  • Building the Case for Paradigmatic Reflexivity in Strategic Management Research using Entrepreneurial Opportunity as an Exemplar.Rajesh Jain & Apoorv Khare - 2022 - Philosophy of Management 21 (4):545-568.
    This article casts in high relief the paradigmatic rigidity in strategy research by highlighting the underlying philosophical assumptions (ontological, epistemological, methodological), their advantages, and their limitations. The article discusses four philosophical paradigms that underpin strategy research. While positivism and constructivism are the dominant paradigms, critical realism and pragmatism as relevant philosophical perspectives are also discussed. Using entrepreneurial opportunity as an exemplar, the article explains how philosophical assumptions inform the researchers’ worldview and guide research within a paradigm. The article contends that (...)
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  • On the Nature of Problematical Situations: Developing Cynefin from an Information Processing Perspective.Payam Hanafizadeh & Seyyed Mohammad Mahdi Bahadornia - 2023 - Philosophy of Management 22 (1):25-49.
    The present study contributes to developing a pragmatic constructivist framework for detecting the nature of real-world’s problems. To do so, we developed a framework that appreciates factual and logical aspects of reality and considers the values of actors participating in the situation using their communication. This occurs by integrating contingency theory and sense-making theory, which utilize rational and discursive inference mechanisms, respectively. In order to effectively cope with the complexity of understanding problems’ nature, it is suggested to use rational and (...)
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