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  1. Requests and counters in Russian traffic police officer-citizen encounters.Rosina Márquez Reiter, Kristina Ganchenko & Anna Charalambidou - 2016 - Pragmatics and Society 7 (4):512-539.
    This paper analyses video recorded interactions between police officers and drivers in traffic stops in Russia. The interactions were recorded via cameras installed on the drivers’ car dashboards, and subsequently uploaded to YouTube; a practice to which over one million Russian motorists have resorted to counterbalance perceived high levels of bribery and corruption. The analysis focuses on responses to opening requests for identification in five different encounters. These show that the drivers repeatedly engage in potentially interpersonally sensitive activities in which (...)
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  • Request sequence in Chinese public service calls.Wen Ma & Li Li - 2016 - Discourse Studies 18 (3):269-285.
    This study examines the characteristics of request sequences in Chinese public service calls. The data analysis indicates that a prominent characteristic of Chinese public service calls is the frequent appearance of insert expansions and non-minimal post-expansions, with the latter occurring after both preferred response and dispreferred response. This is closely related to participants’ institutional identities and epistemic asymmetry; operators handling such service calls should pay due attention to this asymmetry to ensure mutual understanding in conversation.
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  • Negative Requests Within Hair Salons: Grammar and Embodiment in Action Formation.Anne-Sylvie Horlacher - 2022 - Frontiers in Psychology 12:689563.
    Although requests constitute a type of action that have been widely discussed within conversation analysis-oriented work, they have only recently begun to be explored in relation to the situated and multimodal dimensions in which they occur. The contribution of this paper resides in the integration of bodily-visual conduct (gaze and facial expression, gesture and locomotion, object manipulation) into a more grammatical account of requesting. Drawing on video recordings collected in two different hair salons located in the French-speaking part of Switzerland (...)
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